Antoinette May
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Plumbing Maintenance Technician
University Of Alaska Fairbanks
2021.10 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Completed job reports and logs.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Addressed routine equipment maintenance according to established schedule.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Liaised with internal departments to complete projects.
Custodial Contract Inspector
University Of Alaska Fairbanks
2019.09 - 2021.10
- Followed standard operating procedures for inspections and tests.
- Recorded inspection results.
- Trained other workers in inspection procedures.
- Provided feedback regarding quality of cleaning.
- Investigated customer complaints to take necessary corrective actions.
Class B Shuttle Driver
University Of Alaska Fairbanks
2005.10 - 2019.09
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Maintained clean and neat shuttle for passenger comfort.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked vehicles for adequate supply of oil and other necessary fluids.
- Responded with ease to sudden changes in routes and schedules.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Drove VIPs to events and meetings.
- Observed passengers during the journey and reported any suspicious behavior.
- Pointed out landmarks and other points of interest to passengers.
Education
Bachelor of Arts - Psychology
University of Alaska Fairbanks
Fairbanks, AK05.2009
Skills
- New Employee Hiring
- Relationship Building
- Employee Training
- Project Planning
- Policy and Procedure Enforcement
- Proficient in AIM, Word and Excel
- Customer Service
- Regulations Compliance
- Trustworthy and Honest
- Analytical Thinking
- Continuous Improvement
- Goal-Oriented
- Positive Attitude
- Quality Control
- Problem Solving
- Coaching and Mentoring
- Preventive Maintenance
- Office Administration
- Documentation and Reporting
- Multitasking and Organization
Timeline
Plumbing Maintenance Technician
University Of Alaska Fairbanks
2021.10 - Current
Custodial Contract Inspector
University Of Alaska Fairbanks
2019.09 - 2021.10
Class B Shuttle Driver
University Of Alaska Fairbanks
2005.10 - 2019.09
Bachelor of Arts - Psychology
University of Alaska Fairbanks
Similar Profiles
James MitchellJames Mitchell
MSW4 Maintenance Technician at University of Alaska FairbanksMSW4 Maintenance Technician at University of Alaska Fairbanks
Clara UnderwoodClara Underwood
Student Ambassador at University Of Alaska FairbanksStudent Ambassador at University Of Alaska Fairbanks
Jane BrackneyJane Brackney
Proposal Coordinator, Lead at University Of Alaska Fairbanks, Geophysical InstProposal Coordinator, Lead at University Of Alaska Fairbanks, Geophysical Inst