Antoinette Pinckney-Cobbs
Awendaw,SC
Summary
Compassionate and dedicated Social Worker with over 20 years of experience in crisis intervention, case management, and advocacy. Adept at supporting individuals and families during challenging times. Expertise in building trusting relationships with diverse populations, including children, the elderly, and underserved communities, ensuring effective communication and understanding of client needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Support Clerk
Charleston County School District
02.2019 - Current
- Assist and support in clerical task, budget management, general organization and complex secretarial office procedures.
- Prepare memorandum, letters, reports and other correspondence for Homebound and Truancy meetings.
- Developed and maintained filing systems, enhancing document retrieval processes and organization with student absences and parent notes.
- Assisted with data entry(coding absences) and record keeping, ensuring accuracy and compliance with district policies.
- Trained new employees on administrative procedures, fostering a collaborative work environment.
- Enhanced team productivity by providing exceptional administrative support to staff members, including calendar management and meeting organization.
- Managed incoming calls professionally, directing callers to appropriate personnel while maintaining sensitivity to confidential matters.
- Maintained strict confidentiality when handling sensitive information such as personnel files or financial data from various departments within the company.
Clinical Case Manager (Part-time)
Vibra Healthcare
02.2018 - 05.2019
- Accurately, consistently and efficiently provide access to quality home and community-based services.
- Educate, advocate, and work with individuals, their caregivers and representatives to create person centered plans.
- Monitored patient progress, adjusting treatment strategies based on clinical evaluations and feedback.
- Conducted comprehensive assessments to identify patients' needs and establish appropriate interventions.
- Developed community resource connections to support patients' social determinants of health.
- Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Compliance Administrator (Community Training Home)
Specialized Alternatives for Families & Youth, Charleston, SC
12.2015 - 02.2018
- Responsible for the oversight, monitoring, and authorization of clinical service notes (Mental Health and Therapeutic Foster Care) and electronic tickets for purposes of reimbursement payment and billing for contracted services provided to county and state agencies.
- Completed monthly daily service notes and mental health notes audit for three South Carolina divisions to ensure compliance.
- Provided training to Case Coordinators and Licensed Foster Parents on Medicaid billing, monthly notes and service plans.
- Lead Community Training Home risk management team and review any incident reports timely.
- System Administrator for the Community Training Home (DDSN) Recording System-Therap.
- Reconciled all consumer funds monthly for compliance.
- Conducted regular audits and assessments to identify compliance gaps and recommend corrective actions.
- Maintained comprehensive documentation of compliance activities, ensuring accuracy and accessibility for stakeholders.
- Reduced risk of non-compliance through regular audits and monitoring activities.
Human Services Coordinator II
South Carolina Department of Disabilities & Special Needs (Autism), Charleston, SC
05.2013 - 05.2014
- Coordinated support services for individuals with autism, enhancing care delivery and resource allocation.
- Ensured individuals' health, safety, and welfare and enhances the quality of individuals' lives, and integrates adult consumers into the community.
- Administered/monitored and/or ensured medical treatment and medication were provided following established medical procedures and medication policies.
- Developed training programs for staff, improving service quality and compliance with state regulations.
- Streamlined communication channels between families and service providers, fostering collaboration and satisfaction.
- Implemented data tracking systems for client progress, ensuring accurate reporting and accountability.
- Led multidisciplinary team meetings to assess client needs and develop individualized support plans.
- Provided overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Family Development Specialist
Specialized Alternatives for Families & Youth, Charleston, SC
08.2008 - 05.2013
- Pursued all inquiries of interest in becoming foster parents by mail, telephone and email.
- Performed home study of prospective foster parents and their home environment according to SAFY policy and specific requirements of the state.
- Initiated, organized and scheduled foster parent/caregiver pre-service and recertification.
- Presented at community events and conferences on topics related to family development, raising awareness and increasing visibility for the organization.
- Tracked and maintain files for on-going certification of current foster parent/caregiver including development of a tracking system in order to notify foster parents/caregiver (s) when require paperwork and training expired.
- Collaborated with division and region staff efforts in number of homes licensed/certified and with placement of youth, foster parent and caregiver retention.
Education
Master of Social Work - Individuals, Families & Groups
University of South Carolina
05.2005
Bachelor of Arts - Social Science
Allen University
06.1995
Skills
- Microsoft Office Suite
- File organization
- Data entry proficiency
- Document management
- Customer service
- Critical thinking
- Team collaboration
- Professional communication
Certification
- Global Career Development Facilitator(GCDF)
- Instructor of CPR/FA (American Red Cross)
- Therapeutic Crisis Intervention Administrator (NCI)
- Effective Parenting
- South Carolina Notary
- Behavior Modification
- Interventions with Aggressive and Resistant Youth
- Foster Parent Home Licensing
- Dementia Specialist Certification
Professional Certification
Global Career Development Facilitator
Red Cross Instructor CPR/FA
Therapeutic Crisis Intervention Administrator (NCI)
Dementia Specialist Certification
South Carolina Notary
Timeline
Administrative Support Clerk
Charleston County School District
02.2019 - Current
Clinical Case Manager (Part-time)
Vibra Healthcare
02.2018 - 05.2019
Compliance Administrator (Community Training Home)
Specialized Alternatives for Families & Youth, Charleston, SC
12.2015 - 02.2018
Human Services Coordinator II
South Carolina Department of Disabilities & Special Needs (Autism), Charleston, SC
05.2013 - 05.2014
Family Development Specialist
Specialized Alternatives for Families & Youth, Charleston, SC
08.2008 - 05.2013
Bachelor of Arts - Social Science
Allen University
Master of Social Work - Individuals, Families & Groups
University of South Carolina
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