Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoinette Thompson

Taylor,MI

Summary

Fast-thinking Emergency Medical Technician with 9 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Emergency Medical Dispatcher

Lifeline Ambulance LLC
02.2023 - Current
  • Enhanced communication between first responders and the hospital by providing clear, concise information in high-pressure situations.
  • Reduced errors in call handling through continuous training and adherence to best practices in emergency communication.
  • Ensured seamless shift transitions through thorough documentation updates at changeovers, minimizing potential miscommunications or gaps in coverage.
  • Provided compassionate support to callers in distress, offering reassurance while obtaining critical information needed for proper resource allocation.
  • Identified potential bottlenecks or delays in resource deployment by monitoring incoming data from various sources simultaneously.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Assisted callers in emergency situations with appropriate information and support.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Read system maps and caller information, and documented details in system.
  • Deescalated potentially volatile situations between callers and first responders through skilled mediation techniques when necessary.

Emergency Medical Technician

Lifeline Ambulance LLC
01.2019 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained integrity of crime scenes and all evidence included.
  • Capable of handling deceased patients at any/all levels of decomposition.
  • Capable of providing emotional support and informative advice to families and loved ones of deceased.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Responded to 911 calls for medical emergencies.
  • Assisted with lifting and moving patients.
  • Delivered emotional support to patients and families.
  • Trained new EMTs on proper protocols and procedures.
  • Collaborated with medical doctors and other healthcare professionals.
  • Educated public on emergency medical services.
  • Provided patient families with post-medical care instructions.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Maintained integrity of crime scenes and all evidences relating to
  • Capable of handling any body and body parts at any stage of decomposition.
  • Ensured emotional support and informative advice to families of the deceased.

Field Training Officer

Lifeline Ambulance LLC
01.2019 - Current
  • Managed inventory of medical equipment and supplies on ambulances, maintaining readiness for all emergencies.
  • Conducted regular reviews of protocols and procedures in line with industry best practices, promoting continuous improvements in patient care standards.
  • Participated in ongoing professional development opportunities to stay current on advancements in emergency medical services.
  • Created detailed reports documenting each call''s events from start to finish while maintaining accuracy and confidentiality.
  • Implemented quality assurance measures within the team, resulting in a high level of patient care consistency across all shifts.
  • Evaluated trainee performance during clinical rotations, providing constructive feedback to facilitate growth and improvement.
  • Managed challenging scenes with multiple casualties by prioritizing patient care, delegating tasks efficiently, and maintaining clear communication among team members.
  • Upheld strict safety regulations for both self and team members while navigating through hazardous situations.
  • Collaborated with emergency medical teams to ensure seamless patient handoffs, leading to improved continuity of care.
  • Cultivated a positive learning environment that fostered growth for both new and experienced EMTs.
  • Conveyed empathy towards distressed individuals during emergency responses, ultimately providing emotional support.

Emergency Medical Technician

Beaumont Mobile Medicine
12.2017 - 01.2019
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Responded to 911 calls for medical emergencies.
  • Assisted with lifting and moving patients.
  • Delivered emotional support to patients and families.
  • Trained new EMTs on proper protocols and procedures.
  • Collaborated with medical doctors and other healthcare professionals.
  • Educated public on emergency medical services.
  • Provided patient families with post-medical care instructions.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Maintained integrity of crime scenes and all evidences relating to
  • Capable of handling any body and body parts at any stage of decomposition.
  • Ensured emotional support and informative advice to families of the deceased.

Education

Certification - Emergency Medical Dispatching

Lifeline Ambulance LLC
Lincoln Park, MI
04.2023

Certification - Emergency Medical Technician-Paramedic

Dorsey
Woodhaven, MI
09.2021

Certification - Emergency Medical Technician

Life Support Training Institue
Southfield, MI
05.2017

High School Diploma -

John F Kennedy High School
Taylor, MI
06.2016

Skills

  • Quick Learner
  • Patience and Calmness
  • Stress Tolerance
  • Accuracy and Precision
  • Critical Thinking
  • Data Entry
  • Information Gathering and Relay
  • Coaching and Mentoring
  • Documentation
  • Cross-Departmental Teamwork
  • Teamwork and Collaboration
  • Dependable and Responsible

Timeline

Emergency Medical Dispatcher

Lifeline Ambulance LLC
02.2023 - Current

Emergency Medical Technician

Lifeline Ambulance LLC
01.2019 - Current

Field Training Officer

Lifeline Ambulance LLC
01.2019 - Current

Emergency Medical Technician

Beaumont Mobile Medicine
12.2017 - 01.2019

Certification - Emergency Medical Dispatching

Lifeline Ambulance LLC

Certification - Emergency Medical Technician-Paramedic

Dorsey

Certification - Emergency Medical Technician

Life Support Training Institue

High School Diploma -

John F Kennedy High School

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