Antoinette VanDePutte
Conchas Dam,NM
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
47
47
years of professional experience
1
1
Certification
Work History
West Texas, New Mexico Sales Rep
Alert Services, Inc.
01.2005 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Lecturer
University Of Texas At El Paso
01.2005 - 01.2012
- Collaborated with faculty and staff to create meaningful learning experiences.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Athletic Trainer and Teacher
Ysleta Independent School District
08.1976 - 12.2004
- Applied therapeutic modalities and procedures to treat injuries.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Delivered emergency care for injured athletes on field or at sporting events.
Education
Master of Science - Athletic Training
Indiana State University
Terre Haute, IN08.1976
Bachelor of Science - Health & Physical Education
Northern Michigan University
Marquette, MI05.1975
High School Diploma -
Owendale-Gagetown High School
Owendale, MI05.1971
Skills
- Customer Retention
- Account Servicing
- Network Development
- Records Management
Certification
- Texas Athletic Training Licensed - November 1976
- Certified National Athletic Trainer, - January 1977
Timeline
West Texas, New Mexico Sales Rep
Alert Services, Inc.
01.2005 - Current
Lecturer
University Of Texas At El Paso
01.2005 - 01.2012
Athletic Trainer and Teacher
Ysleta Independent School District
08.1976 - 12.2004
Master of Science - Athletic Training
Indiana State University
Bachelor of Science - Health & Physical Education
Northern Michigan University
High School Diploma -
Owendale-Gagetown High School
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