Summary
Work History
Education
Skills
Timeline
Generic

Antoinette Welch

Los Angeles,CA

Summary

Job Objective

Professional office worker prepared for this role with strong organizational and administrative skills. Proven ability to handle clerical tasks efficiently while ensuring accuracy and timeliness. Strong focus on team collaboration and achieving results, with reliable and adaptable approach to changing needs. Skilled in data entry, document management, and customer service. Known for excellent communication and problem-solving abilities.

Work History

Motor Coach Operator

WINDSTAR LINES
  • Organized efficient route planning to ensure timely departure of customers
  • Provided exceptional customer service by addressing inquiries and concerns professionally
  • Adhered to safe driving practices to prevent accidents and maintain a clean driving record
  • Maintained a commercial driver's license to operate commercial vehicles
  • Demonstrated proficiency in emergency procedures to handle unexpected situations on the road

Motor Coach Operator

Echo AFC Transportation
  • Operated various types of buses to transport students, commuters, and tourists between locations
  • Customer service skills to interact with passengers on a daily basis
  • Work without direct supervision and are fully responsible for the safety and satisfaction of passengers

Personal Vehicle Delivery Driver

UPS
  • Prioritized tasks and effectively managed time to ensure timely delivery of packages
  • Planned efficient routes to maximize delivery productivity and minimize delays
  • Handled packages with care to prevent damage during transportation
  • Provided exceptional customer service by addressing inquiries and concerns professionally
  • Followed safe driving practices to maintain a clean driving record and ensure passenger safety

UDS Delivery Driver

kEURIG DR PEPPER
  • Prioritized tasks effectively and managed time wisely to ensure prompt and efficient delivery service
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner
  • Tracked deliveries accurately to monitor progress and ensure timely arrival at designated locations
  • Optimized delivery routes to maximize efficiency and reduce travel time between stops
  • Followed safe driving practices to ensure the well-being of myself, other road users, and product
  • Performed routine vehicle maintenance to uphold optimal performance and safety standards

Transit Bus Driver

FIRST TRANSIT
  • Collected fares from passengers in a courteous and efficient manner
  • Provided exceptional customer service to ensure a positive experience for all passengers
  • Performed regular maintenance checks on vehicles to uphold safety standards
  • Adhered to safe driving practices to protect the well-being of passengers

Transit Bus Driver

Transdev
  • Operated public transit buses along assigned routes
  • Operated wheelchair lift or ramp and bike rack equipment
  • Provided directions and information to the public concerning routes, schedules, and transfers
  • Made stop announcements
  • Assisted all passengers, including ADA when needed
  • Performed various duties related to fare collection
  • Performed safety inspection of bus equipment and other related duties, as assigned

Transit Bus Driver

MV Transportation
  • Drove bus routes efficiently and safely to transport passengers to their destinations
  • Ensured passenger safety by enforcing safety regulations and providing assistance when needed
  • Delivered excellent customer service by assisting passengers with inquiries and providing a welcoming environment
  • Maintained vehicle cleanliness and performed regular inspections to ensure safe operation
  • Followed all traffic laws and regulations to ensure the safety of passengers and other drivers
  • Handled cash transactions accurately and efficiently while maintaining a friendly demeanor towards passengers

Tour Bus Driver/Guide

BIG BUS TOURS
  • Provided tours and charter trips along assigned routes, while working closely with tour guides
  • Processed ticket sales via ECR POS machine, voucher processing, cash and credit card while giving excellent customer service to passengers

Bus Driver

Starline Tours of Hollywood
  • Provide tour bus transportation in the Los Angeles area

Motorcoach Operator

COACH USA
  • Responsible for safely transporting passengers to various destinations while providing quality customer service
  • Drive the motorcoach along specified routes or to specified destinations as per the schedule
  • Ensure the safety and comfort of all passengers during travel
  • Assist passengers with their luggage and boarding and disembarking the motorcoach
  • Perform regular vehicle inspections to ensure that the motorcoach is in good operating condition
  • Follow traffic rules and regulations, and maintain a good driving record
  • Handle ticket transactions and passenger queries
  • Keep the motorcoach clean and tidy
  • Report any incidents or issues to the management, including accidents or vehicle malfunctions
  • Keep a log of travel activities, including hours of operation and rest, mileage, and fuel consumption
  • Ensure that the motorcoach has sufficient fuel, and make stops for refueling as needed
  • Notify passengers of any delays or changes in the schedule

Radiology Receptionist II

Kaiser Permanente Medical Center
  • Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures
  • Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence

Telephone Secretary

PROFESSIONAL COMMUNICATIONS NETWORK (PCN)
  • Operated a telephone business system, equipment or switchboard to relay incoming, outgoing, and interoffice calls
  • Supplied information to callers, record messages and took orders for clients

Education

Vocational School Certificate - Pharmacy Technician

American University of Health Sciences
Signal Hill, CA

Vocational School Certificate - Medical Assisting

Bryman College
Los Angeles, CA

High School Diploma -

California Technical University High School
Los Angeles, CA
12-1992

Skills

  • Vehicle inspection proficiency
  • Defensive driving
  • Safety measures
  • Passenger assistance
  • Basic computer literacy
  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling

Timeline

Vocational School Certificate - Medical Assisting

Bryman College

Motor Coach Operator

WINDSTAR LINES

Motor Coach Operator

Echo AFC Transportation

Personal Vehicle Delivery Driver

UPS

UDS Delivery Driver

kEURIG DR PEPPER

Transit Bus Driver

FIRST TRANSIT

Transit Bus Driver

Transdev

Transit Bus Driver

MV Transportation

Tour Bus Driver/Guide

BIG BUS TOURS

Bus Driver

Starline Tours of Hollywood

Motorcoach Operator

COACH USA

Radiology Receptionist II

Kaiser Permanente Medical Center

Telephone Secretary

PROFESSIONAL COMMUNICATIONS NETWORK (PCN)

Vocational School Certificate - Pharmacy Technician

American University of Health Sciences

High School Diploma -

California Technical University High School

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Antoinette Welch