Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibility with years of professionalism, housekeeping and customer service experience in the medical and dental field.
Overview
15
15
years of professional experience
Work History
Cleaning Technician
Shauna Cutshall-Eckert
01.2023 - 01.2024
Clean assigned areas in homes and medical offices by washing and furnishing walls, floors and equipment with special cleaning solutions and disinfectants.
Sanitized and polished sinks, mirrors and tubs, replenished supplies such as soap towels and toilet paper. Empty waste baskets and ashtrays, arrange furniture in a clean and organized manner.
Collect all trash and dispose of it. Dust walls, shelves, countertops, appliances and ceiling corners and fans.
Remove supplies and miscellaneous related items. Vacuums carpets and dust blinds, Clean mirrors, ledges, vents, fire extinguishers, cabinets, baseboards, bathroom fixtures and corners.
Spot and steam clean carpets and at the end of each shift return all unused supplies to storage areas and clean cart equipment.
Preschool Teacher
Childhood Preschool
08.2020 - 10.2022
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning weekly.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Strip nap mats steam them, disinfect hard wood floors and tile flooring. Dispose of trash, vacuum carpets, disinfect bathrooms toilets and mirrors. Wash baseboards windows and deep clean kitchen appliances and counter tops.
Daycare Owner/Operator
Little Learners Child Care
09.2018 - 07.2020
Organized fun-filled events and activities for children that promoted learning in an engaging manner.
Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Ensuring a clean learning environment, disinfecting toys, tables floors bathrooms and play area equipotent.
Taking out trash, steam clean nap mats and wash bedding.
Receptionist and Vela Technician
Athenix Body Sculpting Institute
06.2017 - 08.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Assist patients in getting lines of medical credit for their surgeries.
Perform Vela treatments on patients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Corresponded with clients through email, telephone, or postal mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Assisted with onboarding new clients and securing paperwork completion.
Turn over clinical rooms clean organize disinfect and dispose of infectious materials properly.
Front Desk Receptionist, Data Entry Specialist,
Head And Neck Surgical Associates
12.2008 - 07.2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Completed data entry and filing to keep records updated for easy retrieval.
Maintained confidentiality of sensitive data to protect customer and business information.
Assisted in coordination of company events, contributing to successful and well-organized functions.
Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Turning rooms, disinfecting and sanitizing equipment. Disposing of infectious waist and trash in both clinical rooms and operating rooms.
Education
Portland Community College
Portland, OR
08-2010
Skills
Strong work ethic
Reliability and punctuality
Environmental hygiene
Washing and furnishing walls, floors, equipment with special cleaning solutions and disinfectants
Sanitizing and polishing sinks, mirrors, tubs and similar equipment
Spot and steam clean carpets, refinish tile floors, steam clean beds floors and other items
Vacuum carpets, dust blinds, clean fire distinguisher's, vents, ledges, corners, baseboards, bathroom fixtures and cabinets
Follows established infection control protocol in terms of observing universal precautions and isolation cleaning procedures
Conflict resolution
OSHA compliance
Identifies safety issues and reports them promptly
Disposes of infectious waist and trash properly
Costumer service
Commercial and medical housekeeping experience
Attention to detail
Time management
Report mechanical failures and negative conditions as observed