Anton Burlaka
Mandan,ND
Summary
Dependable manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Fluent in four languages: Russian, Ukrainian, English, Spanish. Believe that hard work and a great team play can lead to a great business growth and a excellent costumer satisfaction!
Overview
13
13
years of professional experience
Work History
Laborer
Sattler Homes
2911 Roosevelt Dr, Bismarck, ND 58503
08.2012 - 03.2013
It was my first job in the United States, mostly a general labor, like bringing supplies to a certain location, nailing studs together, stapling sheets of plywood, putting walls together, connecting rafters etc. It was a hard job where time management was very important. Personally never skipped work except of call and sick days (not more than one week total)
Laborer, Team lead
Cashman Nursery
3400 E Main Ave, Bismarck, ND 58501
05.2013 - 09.2013
Started as a general laborer, but picked up all the things very fast, learned how to do a landscaping design, started to learn Spanish language in order to better communicate with Spanish speaking employees. Quickly gained a respect from the owner of the business and was promoted to a team lead. Successfully continued to do the job duties on till beginning of my school semester in school.
Barista, Closing Supervisor
Something`s Brewing Coffee Shop
2701 46th Ave SE Mandan, ND 58554
03.2014 - 09.2014
First time learned a real costumer service skills, learned how to work with espresso machine and other technology on board, how to make all kinds of drinks and food preparations. Job helped me to understand when and how to use my charisma in order to gain a better costumer satisfaction. Unfortunately was not able to continue my work there due to a business closing.
Server
Kobe`s Japanesse steak house and sushi bar
915 W Interstate Ave, Bismarck, ND 58503
10.2014 - 05.2015
Had to provide an excellent costumer service by creating a great atmosphere, understanding what costumers want and what they need. Had to memorize all the food and drink menu, take orders and surely bring them out. Learned how to communicate with rude people and how to get creative in problem salvation. Was one of the best servers in restaurant, but decided to have a more stable job with stable paycheck, since even with best costumers service skills it is a gamble how much money can be made.
Cashier
BaySide Tesoro
2701 46th Avenue South East, Mandan, ND, 58554
05.2015 - Current
Started with a simple computer system understanding and a simple costumer service performance, stocking of the supplies and closing duties, little later learned how to: scan, check-in/enter-in, various of new supplies, and dealing with inventory.
Barista, Manager
Classic Rock Coffee Shop
4524 Memorial Hwy Mandan, ND, 58554
04.2016 - Current
Second job as a manager, duties included: perfect costumer service, perfect communication skills, training new employees, disciplining employees, developing and enforcing systems, policies, procedures. Analyzing and resolving quality and costumer service problems, recommending system improvements and so on.
Manager
Exotic Floral LLC
801 East Main Avenue, Bismarck, 58501
05.2015 - Current
Own family business, had to gather pertinent business, financial, service, and operations information, identifying and evaluating trends and different options, choosing a course of action. needed to provide a perfect costumer service and a high rate of costumer satisfaction.
Education
Associate of Science - Political Science
Bismarck State College
2016
Skills
- Outstanding community leader
- Strong interpersonal skills
- Charismatic public
- Approachable
- Strategic thinker
- Training development aptitude
- Credit card processing
- Opening and closing duties
- Fluent in [Russian]
- Fluent in [Ukrainian]
- Fluent in [English]
- Fluent in [Spanish]
- Quick learner
- Highly organized
- Excellent memory
- Flexible schedule
- Highly observant
- Accurate money handling
- Merchandising familiarity
- Payment processing
- Inventory management
- Time management skills
- Multi-tasking ability
- Trusted key holder
- International sales support
- Creative problem solver
- Exceptional communication skills
- Strong client relations
- Dependable and punctual
- Calm under pressure
- Exceptional attention to detail
Timeline
Barista, Manager
Classic Rock Coffee Shop
04.2016 - Current
Cashier
BaySide Tesoro
05.2015 - Current
Manager
Exotic Floral LLC
05.2015 - Current
Server
Kobe`s Japanesse steak house and sushi bar
10.2014 - 05.2015
Barista, Closing Supervisor
Something`s Brewing Coffee Shop
03.2014 - 09.2014
Laborer, Team lead
Cashman Nursery
05.2013 - 09.2013
Laborer
Sattler Homes
08.2012 - 03.2013
Associate of Science - Political Science
Bismarck State College
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