Anton Pinnock

• Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
• Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
• Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
• Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
• Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
• Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
• Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
• Supervised team members to ensure smooth kitchen operations and addressed any workflow disruptions.
• Contributed to menu development, incorporating seasonal ingredients for innovative dish offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
• Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
• Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
• Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
• Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.

Managed overall accounts through efficient financial oversight.