Antone Armistead
Westerville,OH
Summary
Motivated professional with a focus on collaboration and customer satisfaction. Proven ability to support organizational growth through a proactive mindset. Recognized for responsiveness to leadership and commitment to professional development. Dedicated to continuous improvement in leadership and teamwork skills.
Overview
4
4
years of professional experience
Work History
Columbus Division of Police Recruit
City of Columbus Police Department
Columbus, OH
12.2025 - 01.2026
- Collaborated with team members during training exercises and drills to enhance skills.
- Participated in diverse training sessions on law enforcement procedures, tactics, and regulations.
- Acquired comprehensive knowledge of department practices through training and mentoring.
- Analyzed tactical scenarios to develop critical thinking and problem-solving abilities.
- Educated on legal aspects of arrests, searches, and seizures.
- Practiced firearm safety protocols to ensure compliance and security.
- Exited theacademy due to family bereavement and subsequent life events affecting attendance.
ASIV
JPMorgan Chase
Columbus, OH
10.2021 - 12.2025
- Created navigational tutorials and visual steps for both mobile and desktop users. These steps were
certified and released firmwide for Chase Home Lending, and to millions of our customers. - Partnered with our procedure writers and product owners to update our guides to be consistent with the current user interface for employees.
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Ensured adherence to all applicable laws, regulations, policies, and procedures governing lending
activities.
- Negotiated repayment plans with delinquent borrowers in order to keep them current on their loans and lines of credit.
- Evaluated requests for modifications or extensions of existing loan agreements.
- Conducted outreach activities such as phone calls or emails to customers regarding payment status or overdue accounts.
- Partnered with internal departments such as legal, compliance, and cash operations on matters relating to
loan operations.
Security Guard
Rise Brands
Dublin, Ohio
11.2024 - 04.2025
- Utilized conflict resolution techniques to de-escalate volatile situations, safeguarding property and individuals.
- Maintained safety for staff and visitors through proactive surveillance and effective communication.
- Responded promptly to emergencies, assessing situations to mitigate potential issues.
- Conducted thorough patrols of thebuilding and grounds to identify and address security concerns.
- Checked theidentification of all individuals entering and exiting thefacility to prevent unauthorized access.
- Communicated incidents with staff and security personnel via radio for immediate response.
- Provided exceptional customer service while remaining vigilant about security matters.
- Collaborated with law enforcement to share incident details and assist in obtaining video evidence.
Security Specialist-
Security Industry Specialists
Columbus, OH
11.2024 - 03.2025
- Cultivated a security-conscious company culture by fostering open communication about potential risks and encouraging staff to be vigilant in reporting suspicious activities or concerns.
- Performed guard duties by making judgment decisions within theproper policy and procedures.
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Education
Fire Science
Georgia State University
Atlanta, GASkills
- Conflict resolution
- Critical thinking
- Emergency response
- Customer service
- Project Management
- Collaborative Teamwork
- Interpersonal Communication
- Effective Presentation Skills
- Conflict Resolution
- Coaching & Mentoring
- Innovative Thinking
- HELOC and Mortgage Specialization
- Escrow Specialization
- 2 years of Jujitsu & Wrestling experience
- 6 years of boxing experience
- 2 years of MMA striking & Muay Thai
- Public Speaking
Accomplishments
Recognized with the Witness to Goodness award by the CEO of Chase Home Lending Sean Grzebin, due to outstanding performance and my work on the Digital Step by Step initiative, alongside a collaborative project with our Branches to improve processes for customers. This award allowed me to travel to Arizona to clean, furnish, and eventually gift a mortgage-free home to a Verteran.
Timeline
Columbus Division of Police Recruit
City of Columbus Police Department
12.2025 - 01.2026
Security Guard
Rise Brands
11.2024 - 04.2025
Security Specialist-
Security Industry Specialists
11.2024 - 03.2025
ASIV
JPMorgan Chase
10.2021 - 12.2025
Fire Science
Georgia State University