Antone Jackson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
STIHL Inc
08.2021 - Current
- Responsible for receiving work orders from shift lead and providing the assembly line with materials to run work orders
- Responsible for using SAP program to ensure that materials/parts are coming out in a timely manner
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
Machine Operator
STIHL Inc.
01.2021 - 08.2021
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Selected, installed, and adjusted the proper tooling and attachments for the part type being produced
- Inspected the machine and tools for conformance to run specifications and for worn or broken parts
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
Customer Service Representative
Press-One Customer Care
12.2018 - 08.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
Manufacturing Associate
E-A-R Specialty Composites
06.2018 - 12.2018
- Assembled products to meet production requirements and daily established quotas.
- Made sure that products were produced on time and are of good quality.
- Utilized hand tools and machinery to safely complete assembly processes.
- Collaborated with team members to meet production deadlines.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Loaded and unloaded materials from conveyor belts to support continuous production.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Recorded and tracked daily production data for management reporting.
- Organized work to meet demanding production goals.
- Observed production deadlines with timely delivery of production goals and objectives.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Mover/Driver Helper
580 Hauling & Delivery
01.2017 - 06.2018
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Lifted and carried packages weighing up to 60 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Reported package damage or delivery issues to driver for swift resolution.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
Kitchen Staff Member
Cantu Services Inc.
01.2017 - 05.2018
- Made food according to standard recipes with requested changes for customer satisfaction.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Followed recipes and chef instructions to prepare food correctly.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Tire Technician
Discount Tire Store
01.2016 - 10.2016
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Maximized efficiency by coordinating changing and rotating of tires.
- Sourced tires to meet customer quality and budget needs.
- Utilized specialized tools and equipment to safely remove and install tires.
Education
High School Diploma -
Sierra High School
Colorado Springs, COSkills
- Forklift Certified
- Safety Awareness
- Warehouse Management Systems
- Time Management
- Staging and Sorting
- Order Picking and Processing
- Assembly Lines
- Basic Math Aptitude
- Stock Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
Certification
Certified Forklift Operator August 2021 to Present
Timeline
Material Handler
STIHL Inc
08.2021 - Current
Machine Operator
STIHL Inc.
01.2021 - 08.2021
Customer Service Representative
Press-One Customer Care
12.2018 - 08.2019
Manufacturing Associate
E-A-R Specialty Composites
06.2018 - 12.2018
Mover/Driver Helper
580 Hauling & Delivery
01.2017 - 06.2018
Kitchen Staff Member
Cantu Services Inc.
01.2017 - 05.2018
Tire Technician
Discount Tire Store
01.2016 - 10.2016
High School Diploma -
Sierra High School