Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Antonela Dittsworth

Madison,OH

Summary

Motivated cashier and stocker with 8 years of experience in Retail. Accomplished various tasks daily, stocking shelves and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

1
1
Language
7
7
years of post-secondary education
6
6
years of professional experience

Work History

Service Advocate

Target
San Diego, CA
11.2017 - 07.2020
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Count money in cash drawers at beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Analyzed customers' issues and complaints and initiated corrective actions

Office Manager

Chiropractic & Massage Healing Arts
San Diego, CA
05.2017 - 11.2017
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Receive payment and record receipts for services.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel

Customer Service Supervisor

BJ's Wholesale Club
Willoughby, OH
08.2013 - 11.2016
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Request information or assistance using paging systems.
  • Established and updated work schedules to account for changing staff levels and expected workloads

Education

Some College (No Degree) -

San Diego Mesa College
San Diego, CA
08.2020 - Current

Some College (No Degree) -

Lakeland Community College
Kirtland, OH
08.2013 - 08.2015

High School Diploma -

South High School
Willoughby, OH
08.2009 - 06.2013

Skills

Order fulfillment

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Timeline

Some College (No Degree) -

San Diego Mesa College
08.2020 - Current

Service Advocate

Target
11.2017 - 07.2020

Office Manager

Chiropractic & Massage Healing Arts
05.2017 - 11.2017

Some College (No Degree) -

Lakeland Community College
08.2013 - 08.2015

Customer Service Supervisor

BJ's Wholesale Club
08.2013 - 11.2016

High School Diploma -

South High School
08.2009 - 06.2013

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Antonela Dittsworth