ANTONELLA SANCHEZ GENERALI
Newark,NJ
Summary
An adept team leader with 7 years of experience, I excel in applying exceptional planning and problem-solving abilities to enhance business strategies and day-to-day operations. Demonstrating a results-driven and resilient approach, I specialize in developing teams, improving processes, and increasing overall productivity. My skill set includes a comprehensive grasp of organizational requirements and programmatic expectations, coupled with exceptional communication proficiency in English, Spanish, and Portuguese.
Overview
6
6
years of professional experience
Work History
Senior Operations Coordinator
New Jersey Performing Arts Center
06.2023 - Current
- Effectively manage and lead a team of Program Assistants and Educational Assistants, ensuring the safety and inclusivity of our educational spaces while maintaining a focus on curriculum adherence
- Proficiently review and approve ADP Payroll to ensure accuracy, compliance, and timely processing.
- Drawing upon my experience in airport operations, I implemented a structured system of daily briefings, commencing each day by articulating clear expectations and objectives
- In the afternoon, our team reconvenes to exchange vital updates, ranging from operational logistics to technological requirements within the classroom environment
- This structured communication framework has significantly enhanced our ability to address challenges promptly and maintain a safe, inclusive, and well-coordinated educational setting
- Established and administered the "Our Voice: Artist Edition" program, providing a platform for young artists to articulate constructive feedback and insights regarding program offerings
- Orchestrated the facilitation of discussions, cultivating a structured environment that encouraged effective communication and the articulation of opinions for program enhancement
- Emphasized the fundamental principle that age should not diminish one's capacity to voice valuable perspectives, instilling the belief that individual voices are powerful tools for progress and improvement
- Strategically devised and implemented operational enhancements through the creation of systematic processes
- Leveraged advanced software tools, including Salesforce, Microsoft Excel, and ADP, to streamline operations and bolster team efficiency
- Notably utilized these platforms to generate and distribute Letters of Assignments, contributing to increased operational quality and overall team productivity.
Program Coordinator of Operations
New Jersey Performing Arts Center
07.2021 - 06.2023
- Conducted in-depth analysis of program data, meticulously tracked spreadsheets and calendars, and reported program outcomes to identify areas for improvement
- Acted as a pivotal liaison among students, parents, faculty, staff, and various departments, efficiently managing day-to-day programmatic, operational, and administrative affairs
- Orchestrated and oversaw regular Education/Program Assistant meetings, providing a collaborative platform for the exchange of innovative ideas and keeping participants informed about program specifics and milestones
- Utilized my expertise to facilitate the "In the Mix" program, playing a pivotal role in mentoring students as they crafted and developed their selected subjects in the realm of social justice
- My responsibilities encompassed not only guiding them in formulating and refining their ideas structurally but also fostering an engaging atmosphere conducive to meaningful discussions
- Furthermore, I assumed the responsibility of overseeing the comprehensive process that led to the creation and presentation of substantial projects as the semester reached its conclusion.
Flight Lead
EL AL Airline, Worldwide Flight Services
02.2019 - 07.2021
- Led daily operational, safety, and security meetings to maintain optimal controls
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures, and performance optimization strategies from day one
- Implemented and enforced safety policies and procedures, confirming compliance with regulations
- Handled translation inconveniences with open and clear communication skills to quickly get to the root of each issue.
Program Assistant
New Jersey Performing Arts Center
01.2018 - 07.2020
- Remained solutions-oriented in face of complex problems to assist management and overall business direction
- Assisted school administration team with wide variety of academic and administrative responsibilities and won management's confidence as capable, versatile performer
- Co-facilitated the "In the Mix" program, leveraging my expertise to guide students in the deliberate shaping of their chosen topics within the sphere of social justice
- My role included aiding in the formulation and structural refinement of ideas, fostering a dynamic environment for thoughtful discourse, and ultimately overseeing the development and presentation of substantive projects at the culmination of the semester
- Assisted Program Coordinator with planning and coordinating day-to-day and special program activities.
Co-Director of Lion King Jr
Disney Musicals, Link Charter School
11.2019 - 02.2020
- Collaboratively spearheaded and co-directed Disney Junior's "The Lion King" musical production, demonstrating exceptional leadership and organizational skills to ensure the successful execution of each performance
- Effectively managed all aspects of production, including casting, rehearsals, set design, and coordination of technical aspects, resulting in seamless and captivating musical experiences for both young performers and enthusiastic audiences
- Cultivated a creative and inclusive environment for young talents, fostering their growth, self-confidence, and passion for the arts while upholding the high artistic standards associated with Disney Junior productions.
Passenger Service Agent
EL AL Airline, Worldwide Flight Services
01.2018 - 02.2019
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies
- Provided exceptional customer service to passengers, addressing concerns and resolving issues in English and Spanish
- Assisted passengers with reservations, ticketing, and adjustments to itinerary in English and Spanish.
Education
Bachelor of Arts - Theater Education/Liberal Arts Minor in Psychology
Kean University Union
Union, NJ05.2024
High School Diploma -
Arts High School
Newark, NJSkills
- Develop and communicate a strategic vision
- Make informed decisions and delegate tasks effectively
- Efficiently manage projects and meet deadlines
Optimize budgeting and resource allocation - Clearly convey information to team members and stakeholders
- Foster positive relationships and resolve conflicts
- Adapt to change and introduce innovative approaches
- Measure outcomes, continuously improve processes, and drive program success
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Senior Operations Coordinator
New Jersey Performing Arts Center
06.2023 - Current
Program Coordinator of Operations
New Jersey Performing Arts Center
07.2021 - 06.2023
Co-Director of Lion King Jr
Disney Musicals, Link Charter School
11.2019 - 02.2020
Flight Lead
EL AL Airline, Worldwide Flight Services
02.2019 - 07.2021
Program Assistant
New Jersey Performing Arts Center
01.2018 - 07.2020
Passenger Service Agent
EL AL Airline, Worldwide Flight Services
01.2018 - 02.2019
Bachelor of Arts - Theater Education/Liberal Arts Minor in Psychology
Kean University Union
High School Diploma -
Arts High School
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