Antonette Baca
Albuquerque,NM
Summary
With a proven track record at Vital Care of Albuquerque, I excel in sterile compounding and problem-solving, enhancing pharmacy efficiency by overhauling inventory management. My expertise in FDA compliance and a knack for resolving customer issues underscore my ability to improve operations and patient care in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Vital Care of Albuquerque
09.2023 - Current
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Interpreted and processed medication orders under supervision of pharmacist.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Organized work areas so that everything was easily accessible when needed.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Assisted in training new employees on pharmacy procedures.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Established or maintained medications and other patient profiles.
- Resolved discrepancies between orders entered into the computer system and actual product availability in stockroom or pharmacy shelves.
- Participated in continuing education programs designed to keep abreast of current trends in pharmacy technology.
- Organized and tracked all orders for chemotherapy drugs, biologicals, and other specialty pharmaceuticals.
- Identified opportunities for process improvement within the department.
- Maintained proper storage and security conditions for drugs.
- Answered telephones to respond to questions or requests.
- Monitored inventory levels of supplies necessary for the safe preparation of IV admixtures.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Mixed pharmaceutical preparations according to written prescriptions.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Conducted regular inspections of equipment used in preparing IV admixtures to ensure proper functioning.
- Maintained a clean working environment according to safety regulations.
- Assisted in the preparation and delivery of intravenous medications to patients.
- Maintained accurate records of IV admixture products prepared, including calculations and concentrations used.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Participated in training sessions aimed at developing technical skills needed for successful performance as an Infusion Pharmacy Technician.
Financial Associate, DC 401k
Fidelity Investments
05.2022 - 09.2023
- Handled account operations for customers by setting up accounts, assisting with operations and updating information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
University of New Mexico Hospital
08.2018 - 05.2022
- IV/Chemotherapy
- Prescription Processing: Receiving and verifying prescription orders, calculating and measuring medication dosages, preparing and labeling medications, and dispensing medications to patients or healthcare providers.
- Inventory Management: Maintaining drug inventory records, ordering and receiving medications and supplies, and checking for expired medications.
- Ensures all components entering the clean room are sterile. Products communicate within the clean room, from room to room. Cleaning of all equipment, and cleaning logs. Prepares and sterilizes components/vials for appropriate solutions; sterilizes solutions and fills into specified containers.
UNM Comprehensive Cancer Center
07.2018 - 08.2018
- Temp-hazardous/non-hazardous
University of New Mexico Hospital
10.2015 - 07.2018
- IV/Chemotherapy
Prime Therapeutics Mail Order Pharmacy
02.2013 - 06.2015
- Worked on the PA’s for patients
Pharmacy Technician Externship
Walgreens Pharmacy
08.2013 - 10.2013
Walmart Pharmacy
10.2015
- Prescription Window
Education
Pharmacy Technician -
Pima Medical Institute
09.2013
Diploma -
Atrisco Heritage Academy High School
05.2012
Skills
- Microsoft Office (Power Point, Excel, and Word)
- Sterile/non-sterile compounding
- Cleaning of Laminar airflow hood/ BSC airflow hood
- Dosage forms
- Fill prescriptions
- Pharmacy law and ethics
- Inventory
- Customer care
- Patient rights
- Data Entry
- Dose Edge
- Pharmagistics
- Proper labeling
- Drug safety
- FDA compliance
- Intravenous admixture preparation
- Problem-solving skills
- Dosage form preparation
- Resolving customer issues
- Stocking shelves
- Medicare and medicaid process
- Aseptic techniques
- Labeling accuracy
- FDA drug safety guidelines
- Secure storage of medications
- HIPAA
- Drug inventory control
- Pharmacy operations
- Cerner
- Pyxis
- TPN
Certification
- PTCB Certification, 10038201, 12/01/13
- New Mexico Board of Pharmacy License, PT00008969, 07/01/13
- Basic Life Support for Healthcare Providers, 02/01/13
- HIPAA/OSHA, 06/01/13
- IV Certification, 10/01/15
- Chemotherapy Certification, 01/01/16
Volunteer Experience
- Helen Cordero Elementary School, Volunteer, 01/01/12, 04/30/12, Worked with a kindergarten and a first grade class (Math, Reading, ABC’S, Numbers)
- ACS Making Strides against Breast Cancer Walk, Volunteer, 04/01/13, 04/30/14, Five mile walk to help end breast cancer
Timeline
Pharmacy Technician
Vital Care of Albuquerque
09.2023 - Current
Financial Associate, DC 401k
Fidelity Investments
05.2022 - 09.2023
University of New Mexico Hospital
08.2018 - 05.2022
UNM Comprehensive Cancer Center
07.2018 - 08.2018
University of New Mexico Hospital
10.2015 - 07.2018
Walmart Pharmacy
10.2015
Pharmacy Technician Externship
Walgreens Pharmacy
08.2013 - 10.2013
Prime Therapeutics Mail Order Pharmacy
02.2013 - 06.2015
Pharmacy Technician -
Pima Medical Institute
Diploma -
Atrisco Heritage Academy High School