Antonette Gerard
Jacksonville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1979
1979
years of post-secondary education
1
1
Certification
Work History
Farm life I live on a farm
Myself
Jacksonville
12.2000 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Kennel Manager
Lester Raines Kennel LLC
Jacksonville
05.2008 - 08.2021
- Supervised daily operations of kennel facility and animal care staff.
- Managed scheduling for grooming, feeding, and exercise of all animals.
- Trained new staff on kennel procedures and animal handling techniques. I have done this job since 1982 In different States and kennels
- Ensured compliance with local regulations regarding animal welfare practices.
- Maintained cleanliness and safety standards throughout the kennel environment.
- Developed enrichment activities to promote animal physical and mental health.
- Coordinated with veterinarians for medical care and treatment plans.
- Conducted regular health checks to ensure well-being of all animals.
- Trained new staff on kennel procedures and animal handling techniques.
- Managed inventory of food supplies and other materials needed to run the kennel efficiently.
- Developed and implemented kennel policies and procedures.
- Supervised team of Kennel Assistants in daily operations of the kennel.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
- Drafted reports summarizing daily activities at the facility for senior management review.
- Oversaw new intakes by assigning kennels and managing quarantines.
- Coordinated adequate exercise time to keep dogs healthy and happy.
- Provided training to staff on proper handling techniques for animals.
- Provided customer service support by responding promptly to inquiries and addressing customer complaints in a timely manner.
- Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
- Ensured compliance with applicable laws and regulations related to animal care and welfare.
- Conducted interviews with prospective employees to evaluate their suitability for working in a kennel environment.
- Kept up-to-date on industry trends through attending conferences or reading professional publications.
- Maintained detailed records of animal numbers, medical issues and behavioral concerns.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed business performance data and forecasted business results for upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized pet adoption events to promote awareness about responsible pet ownership practices.
- Prepared monthly budget forecasts based on expected expenses for supplies or staffing costs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Proposed or approved modifications to project plans.
Education
Winncunnett
Hampton , NHSkills
- Animal care
- Operational management
- Staff training
- Compliance enforcement
Certification
- PAR MUTAL WAGERING 1982 -2021. KENNEL Trainer. Background check and fingerprints required.
Affiliations
- Live on a farm. There's always something to do. Gardening Wildlife watching. Pets. Love to go to the beach relax and go shelling.
Timeline
Kennel Manager
Lester Raines Kennel LLC
05.2008 - 08.2021
Farm life I live on a farm
Myself
12.2000 - Current
Winncunnett