Antonette Glass
Siloam Springs,AR
Summary
Adept Certified Nursing Assistant with a proven track record at Petra Systems, enhancing patient care quality and safety. Skilled in HIPAA compliance and direct patient care, with a compassionate approach to patient interaction. Demonstrated ability to improve operational efficiency and team performance, leading to increased patient satisfaction and reduced fall incidents by over 30%.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Petra Systems
05.2024 - 06.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Professional Development
02.2023 - 05.2024
School
Operations Manager
Whataburger
03.2012 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Associate of Arts - Business Management
05.1996
- GPA3.45
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
Certification
ServSafe Certified
Timeline
Certified Nursing Assistant - Petra Systems
05.2024 - 06.2024
Professional Development -
02.2023 - 05.2024
Operations Manager - Whataburger
03.2012 - 01.2023
Rose State College - Associate of Arts, Business Management