Antonette Gordon
Cincinnati,OH
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
28
28
years of professional experience
Work History
SNRA
Carmel Manor
Fort Thomas, Kentucky
01.2025 - Current
- Provided personal care to residents, assisting with daily living activities.
- Maintained cleanliness and safety of resident living environments and common areas.
- Assisted nursing staff with medical routines and documentation for patient care.
- Communicated effectively with residents, families, and healthcare team members.
- Monitored resident health status, reporting changes to nursing staff promptly.
- Supported residents in mobility and physical activities, encouraging independence.
- Participated in training new staff on care protocols and safety procedures.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided basic patient care, including bathing, dressing and grooming.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
PCA
Mercy West Hospital
Cincinati , OH
06.2022 - 01.2025
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
- Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
- Monitored, measured and documented patients' vital signs in EMR system.
- Assisted nursing staff with diverse care needs of 18+ patients.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Assisted with patient admissions, discharges and transfers.
- Restocked unit frequently with necessary medical supplies.
- Notified senior staff of patient emergencies to optimize outcomes.
CNA
SnapNurse
Panorama City, CA
01.2022 - 03.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Collected and documented vital signs to track current patient conditions.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Delivered high level of care to every patient.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Answered patient and family questions to educate on optimal treatment procedures.
- Comforted patients and provided each with reassurance and encouragement.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Assisted with adequate nutrition and fluid intake.
CNA
Kruical Staffing
McAllen, TX
07.2020 - 06.2021
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Administered personal nursing assistance in pre- and post-operative situations.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
CNA
Santcuary Pointe
Cincinnati, OH
04.2016 - 06.2020
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
CNA
Meadowbrook Nursing care
Cincinnati, OH
08.2015 - 09.2017
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Customer Service Representative
Seven Seals
Cincinati , OH
06.1997 - 11.2006
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Upheld quality control policies and procedures to increase customer satisfaction.
Education
Associate of Arts - General Studies
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ05.2015
Skills
- Regulatory compliance
- Medical records management
- Specimen collection
- Catheter change and preparation
- Collecting specimens
- Grooming and bathing assistance
- Infection control procedures
- Able to lift 50 pounds
- Monitoring fluids
- Medical terminology knowledge
- Quick problem solver
- Calm and level-headed under duress
- Preparing meals
- Collecting vital signs
- Performing patient intakes
- Respiratory equipment training
- Reliable transportation
- Microsoft Office
- Understands medical procedures
- Quality assurance controls
- Understands mobility assistance needs
- Charting expertise
- Assisting with personal grooming
- Customer Support
- Inbound and Outbound Calling
- Verbal Communication
- Problem Resolution
- Credit card payment processing
- Quality control
- In-store support
- Clerical support
- Shipping and receiving understanding
- Customer relations
- Retail sales customer service
- Problem-solving abilities
Timeline
SNRA
Carmel Manor
01.2025 - Current
PCA
Mercy West Hospital
06.2022 - 01.2025
CNA
SnapNurse
01.2022 - 03.2022
CNA
Kruical Staffing
07.2020 - 06.2021
CNA
Santcuary Pointe
04.2016 - 06.2020
CNA
Meadowbrook Nursing care
08.2015 - 09.2017
Customer Service Representative
Seven Seals
06.1997 - 11.2006
Associate of Arts - General Studies
Maricopa Community Colleges - Chandler-Gilbert Community College