ANTONETTE GREEN
Brooklyn,New York
Summary
Self-motivated Financial Pre-Authorization Coordinator and Senior Medical Secretary, professional with 10 plus years of experience, working in a fast-paced and time sensitive healthcare industry. A poised professional overseeing administrative tasks with relative ease, including authorizations, insurance verification, scheduling, and invoicing. Capable in teaching in different modalities to attract and retain in different learning styles. Dedicated to providing patients with detailed information on benefits, payments and plan of care related to coverage. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Authorization Coordinator
Weill Cornell at NYP
2021.11 - Current
- Responsible for vetting process of new patient referrals and allocating records promptly
- Managing provider insurance portal credentialing and keeping up-to-date access
- Assist management and practice specialist in a range of administrative supportive duties
- Ensures timely and accurate workflow of information to staff and management
- Responsible for front-end revenue cycle processes, which may include check-in/check-out of patients
- Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required
- Registers patients within the practice management system
- Resolves registration issues prior to patient appointment to ensure smooth check-in
- Routinely assess provider workflow to maximize the efficiency of out-patient care
- Assists in the training of new staff members in the practice's standard of operations policies, regarding patient care, and billing related activities
- Obtain information for Global Services patients from other countries, and schedule various appointments for multispecialty physicians.
Radiology Authorization Representative
New York University Medical Center- School of Medicine
2011.08 - 2021.10
- Provided financial clearance for Interventional Radiology surgical and High-Tech Imaging
- Document authorizations in Epic according to defined protocol
- Facilitate rescheduling of patients who has not met authorization protocol
- Send timely requests to referring physicians for completion of clinical
- Trained On-boarding staff member for Insurance verification, Co-payments, and Pre-auth
- Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field
- Documents and communicates with clinical staff, physicians, administrators, and patients regarding insurance problems/discrepancies; contacts patients to receive updated insurance information
- Obtain financial clearance and/or prior balances patients may have.
Faculty Group Practice Senior Medical Secretary
New York University Medical Center for Women's Health
2001.09 - 2011.08
- Provides administrative and secretarial support related to coordinating patient care
- Schedule appointments for visits, treatments, and surgical procedures
- Placed orders for Pre-Op laboratory tests, medical exams, and consultations
- Documented requests for follow ups, which includes both In-patient and Out-patients
- Addresses or routes messages to appropriate contact in a clear and timely manner
- Handles faxes and mail
- Prepares standard letters and forms as needed
- Obtains authorizations into and from within on-line systems
- Maintains cooperative and professional relationships with physicians, nurses, and office staff
- Collaborates with other NYU Langone sites to ensure seamless continuation of care.
Education
Expecting Graduation 2025 Bachelors -
Borough of Manhattan Community College
Diploma -
Samuel J. Tilden High School
Skills
- Knowledge of CPT, ICD9, and ICD10 coding.
- Excellent communication skills
- Ability to plan and prioritize work while responding to rapidly changing priorities
- Knowledge of Epic applications
- Working knowledge of third-party payor reimbursement - Medicare, Medicaid, Managed Care, and commercial insurances.
- Epic
- Microsoft Word
- Outlook
Timeline
Authorization Coordinator
Weill Cornell at NYP
2021.11 - Current
Radiology Authorization Representative
New York University Medical Center- School of Medicine
2011.08 - 2021.10
Faculty Group Practice Senior Medical Secretary
New York University Medical Center for Women's Health
2001.09 - 2011.08
Expecting Graduation 2025 Bachelors -
Borough of Manhattan Community College
Diploma -
Samuel J. Tilden High School
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