Antonette West
Dallas,TX
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support. Proven mentor of new and established pharmacy technicians
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
ExactCare Pharmacy
Lewisville, TX
09.2024 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Processed correct bags through automated machine.
- Identified and corrected errors with ExactPack
- Prioritized workload based on patient’s needs and planned ship date.
- Ensured orders with extensive errors are corrected and processed in a timely manner.
- Maintained a high level of quality assurance for medication dispensing.
Certified Pharmacy Technician
Albertsons
Itasca, IL, USA
02.2023 - 08.2024
- Received written prescription or refill requests, verifying information for completeness and accuracy
- Trained new technicians on standard operating procedures
- Conducted quality assurance checks on prescription data entries for accuracy and completeness
- Troubleshot software issues related to data entry processes or systems
Certified Pharmacy Technician
Symbria
Woodridge, IL, USA
01.2020 - 01.2023
- Filled and packed orders accurately and efficiently in a timely manner, under the supervision of a pharmacist
- Cross-trained in the toting area to aid in the completion of delivery from our pharmacy
- Counted, measured, and compounded medications following standard procedures
- Stocked, labeled and inventoried medication to keep accurate records
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
Senior Certified Pharmacy Technician
Walgreens
USA
08.2015 - 02.2020
- Trained a number of pharmacy technicians on day to day workflow, insurance billing inquiries, and general pharmacy tasks in a retail setting
- Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels
- Supervised 3-4 pharmacy technicians and coordinated day-to-day assignments
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Resolved non-routine issues like third-party billing, computer system and customer service issues
Education
High School Diploma - General Studies
Plainfield East High School
Plainfield, IL05.2014
Skills
- НІРАА
- Prescription Management
- Problem-Solving Skills
- Staff Development
- Quality assurance
- Error correction
Certification
Certified Pharmacy Technician (CPhT), 08/2017, Present
Timeline
Pharmacy Technician
ExactCare Pharmacy
09.2024 - Current
Certified Pharmacy Technician
Albertsons
02.2023 - 08.2024
Certified Pharmacy Technician
Symbria
01.2020 - 01.2023
Senior Certified Pharmacy Technician
Walgreens
08.2015 - 02.2020
High School Diploma - General Studies
Plainfield East High School