ANTONIA ADEBO
Austin,TX
Summary
Solution driven Technology professional with a proven track record of designing, implementing, and executing comprehensive test strategies. Adept at collaborating with cross-functional teams to ensure the delivery of high-quality software products. Seeking a challenging position where my skills in test planning, automation, and continuous improvement can contribute to the success of a dynamic organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Staff Software Test Engineer
VISA INC.
08.2023 - Current
- Conduct root cause analysis of defects, track issues, and collaborate with development teams for timely resolution.
- Collaborate with cross-functional teams to define and implement testing processes, ensuring alignment with project timelines and quality standards
- Led the implementation of a Karate test automation framework, resulting in a 30% reduction in manual testing efforts and improved test coverage.
- Mentored junior team members to foster continuous learning and skill development.
Sr. Software Test Engineer
VISA INC.
08.2022 - 08.2023
- Expertise working on Java based automation framework, designing and building tools/utilities, test data management and improving overall testing effectiveness
- Writing and executing detailed test plans, test design & test cases covering feature, integration, regression, certification, system level testing as well as release validation in production
- Debugging and troubleshooting in Linux/Unix/Container based application servers such as Tomcat, VertX, WebSphere, Docker, Kubernetes environments
- Knowledge and skills in Continuous Integration, Code/Test coverage and working in different testing methodologies
- Adaptability, Flexibility of working across different types of projects, Strong communications and sense of ownership and driver ship is required working across teams
- Experience with CI/CD pipeline using Jenkins, TestNg
- Experience with unit testing, test-driven development, security and performance testing
- Key Accomplishments: Created the environment for automation testing and designing the strategy for complete test coverage
- Enabled service mesh in testing and production environment
- Produced seventeen well-structure documentation regarding test scripts for the QA test cycle.
Technical Support Analyst
VISA INC.
02.2019 - 08.2022
- Work with the visa staff while providing support mobile wireless device, voice/video, endpoint security tools, and VDI
- Dispense tier 2 level support to resolve incidents while deploying patches and window software through Big Fix and SCCM
- Diagnose issues in using NexThink and interface with customers in troubleshooting technical concerns or issues
- Adhere to the company’s SLA and visa key control in addressing incidents or complaints and auditing assets every quarter
- Foster a fiduciary relationship with the vendor and repair hardware device issues to promote process efficiency
- Employed JAMF to oversee the 800+ MacBook users
- Review and update standard operation procedure documentation to ensure efficiency
- Collaborated with cross functional teams on KPI and metrics to develop strategic process improvements
- Key Accomplishments: Ensured the 99% accuracy of the asset management database
- Participated in the virtual onboarding and orientation consisting of 20+ users per week in local site
- Deployed 100+ new hires in a month
- Spearheaded 2,000+ users in forecasting, tracking, and procuring peripherals.
Access Management Specialist
AMERICAN CAMPUS COMMUNITIES INC.
04.2017 - 02.2019
- Collaborated with the compliance officer and operation team in handling the user’s onboarding and termination process
- Established a separation of duties design and complied with the SOX in managing the access request
- Showcased competencies in using the Manage Engine AD Manager while administering the privileged account
- Analyzed the IAM report and created and streamlined the workflow access process through skills in using Service Now
- Communicated with the application owner about the role structuring and mining in compliance with the owner’s need.
Information Technology Help Desk Technician
AMERICAN CAMPUS COMMUNITIES INC.
05.2016 - 04.2017
- Played an integral role in directing IT assets, performing configuration, and maintaining incident report accuracy
- Troubleshot desktops and laptops while providing support with the computer, printer, and Cisco VoIP phone
- Prioritized the Microsoft exchange management while performing active directory maintenance and group policy configuration
- Acted as the key member in the team while investing skills and experience in upgrading the hybrid Microsoft O365 migration
- Performed duties in assessing request’s validity, installing new software, resetting passwords, unlocking active directory’s accounts, organizing inventory, resolving issues, establishing technical procedures, and encouraging client’s satisfaction.
Information Support Specialist
TEXAS A&M UNIVERSITY-Corpus Christi
06.2015 - 05.2016
- Safeguarded the proper hardware installation and ensured the computer system’s performance to revitalize the company’s KPI
- Provided a visionary, innovative solution to the customer through exemplifying excellent customer service
- Strengthened relationships with the customer to foster retention and worked with team members to drive the organization’s goal
- Partook in monitoring the Windows 2008 R2 and 2012 Servers and creating a strategic direction to optimize the process
- Exemplified integrity, dedication, and knowledge in remote desktop connections and peer-to-peer file sharing.
Education
BACHELOR OF SCIENCE: INFORMATION SYSTEMS -
Texas A&M University-Corpus Christi
05.2016
Skills
- Automated and manual testing
- Bug tracking
- Scrum Framework
- Integration Testing
- SOAP and RESTful Web Services
- Programming Languages: Java, Python, Javasript, HTML, groovy, bash
- Containerization Technologies
- Jira
- Agile Methodology
- Problem Solving
- Customer service
Certification
- CERTIFIED SCRUM MASTER (CSM)
- Certified Software Test Engineer (CSTE)
- Certified Kubernetes Administration (CKA)
Core Expertise
- Jenkins/ CICD
- Test NG
- Karate Framework
- Sarbanes-Oxley Act & Compliance (SOX)
- Java
- Python
- Excellent Customer Service
- Kubernetes/Docker EE
- Postman
- Splunk
- Active Directory
- Problem-Solving Skill
- Jira
- Excellent Communication Skill
- SQL
- Power Shell
- BIGFIX
- Rally
- Checkmark
- Blackducks
- Copilot
- Kafka
Timeline
Staff Software Test Engineer
VISA INC.
08.2023 - Current
Sr. Software Test Engineer
VISA INC.
08.2022 - 08.2023
Technical Support Analyst
VISA INC.
02.2019 - 08.2022
Access Management Specialist
AMERICAN CAMPUS COMMUNITIES INC.
04.2017 - 02.2019
Information Technology Help Desk Technician
AMERICAN CAMPUS COMMUNITIES INC.
05.2016 - 04.2017
Information Support Specialist
TEXAS A&M UNIVERSITY-Corpus Christi
06.2015 - 05.2016
BACHELOR OF SCIENCE: INFORMATION SYSTEMS -
Texas A&M University-Corpus Christi