Antonia Sandoval
Valrico,USA
Summary
Dynamic professional with extensive experience at Whole Foods Market, excelling in inventory management and order processing. Proven leadership and culinary skills, combined with a strong commitment to food safety and compassionate customer service. Bilingual and organized, I consistently enhance operational efficiency while delivering empathetic care in high-pressure environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Order Writer
Whole Foods Market
Tampa
12.2019 - Current
- Understanding inventory control and replenishment.
- Ability to analyze and control product transfers to maximize profitability and minimize loss.
- Presented existing and prospective customers valuable service or product information to aid decision-making.
- Verified accuracy of information and executed clarification of orders.
- Assessed supply levels, placed new orders and replenished items.
- Consulted with customers regarding needs and addressed concerns.
- Coordinated with vendors on delivery dates and product availability status updates.
Team Trainer
Whole Foods Market
Tampa, FL
12.2019 - Current
- Monitored employee progress, offering constructive feedback for improvement.
- Ensured all training activities complied with health and safety regulations.
- Utilized feedback to continuously improve training methods and content.
- Instructed new team members on correct procedures for operations.
- Documented performance, safety and customer service needs to improve operations.
- Provided guidance to team members on best practices in customer service.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Assisted in hiring crew members to expedite on-boarding process.
- Acted as a liaison between crew members and management, facilitating open communication.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Led by example, upholding company policies and exemplifying desired behaviors.
Kitchen Manager
Cheese Please
Tampa, FL
04.2017 - 07.2020
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Gerontologist/ Kitchen Assistant Manager
Hogar Maria del Carmen
Aguada, PR
05.2013 - 05.2016
- Oversaw meal preparation and monitored food handling to encourage safety.
- Assisted with budget control by providing ingredient costs and portioning.
- Delivered high-quality and compassionate treatment to residents
- Monitored the performance of staff members to ensure that quality standards were met.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Planned and developed menus, recipes, and food preparation techniques.
Emergency Medical Technician
Life EMS
Aguada, PR
01.2006 - 12.2012
- Assessed emergencies and prioritized medical care for patients.
- Reviewed inventory levels before the shift, and restocked ambulances to prepare for service.
- Remained level-headed and proactive during emergencies.
- Cleaned and sanitized ambulance and supplies between calls.
- Documented patient assessment findings in accordance with established protocols.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Observed infection control measures when treating multiple patients within a given timeframe.
- Administered first aid treatment or life support in prehospital settings.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Calmed patients by carefully explaining each step and remaining composed.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Administered medications as prescribed by a physician.
Education
Emergency Medical Technology -
IBC
Aguadilla09.2012
Culinary Arts -
IBC
Mayaguez08.2000
Skills
- Bilingual
- Organized
- Inventory management
- Strong team player
- Food safety and handling
- Leadership
- Culinary skills
- Customer service
- Patient care
- Empathy
- Honest compassion
- Budget management
- Order processing
- Team training
- Calm under pressure
- Analytical skills
Languages
- English
- Spanish
Certification
- Food Handler Certification
References
References available upon request.
Timeline
Order Writer
Whole Foods Market
12.2019 - Current
Team Trainer
Whole Foods Market
12.2019 - Current
Kitchen Manager
Cheese Please
04.2017 - 07.2020
Gerontologist/ Kitchen Assistant Manager
Hogar Maria del Carmen
05.2013 - 05.2016
Emergency Medical Technician
Life EMS
01.2006 - 12.2012
Emergency Medical Technology -
IBC
Culinary Arts -
IBC
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