Overview
Work History
Education
Skills
Timeline
Generic

Antonia Barnes

server
Pulaski,TN

Overview

27
27
years of professional experience

Work History

Server

Wecks
Albuquerque, NM
08.2018 - 07.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Server

Legends Steakhouse
Pulaski, TN
06.2018 - 07.2019
  • Calculated charges, issued table checks and collected payments from customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
  • Filled condiments and napkin containers during slack periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Presented menus and answered questions regarding items.
  • Set up tables in between patrons to reduce wait times.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Stocked service areas with supplies during slow periods.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Village Inn
Albuquerque, NM
06.2015 - 06.2018
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.

Server

IHOP
La Quinta, CA
08.1997 - 08.2013
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
  • Filled condiments and napkin containers during slack periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus and answered questions regarding items.
  • Set up tables in between patrons to reduce wait times.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Stocked service areas with supplies during slow periods.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Education

went up to 11th grade

West Shores High School
Salton City, CA
08-1994

Skills

  • Hospitality service expertise
  • Food sales and promotion
  • Guest seating arrangements
  • Beverage preparation
  • Wine service
  • Order accuracy
  • Order delivery practices
  • Sales expertise
  • Guest relations management

Timeline

Server

Wecks
08.2018 - 07.2024

Server

Legends Steakhouse
06.2018 - 07.2019

Server

Village Inn
06.2015 - 06.2018

Server

IHOP
08.1997 - 08.2013

went up to 11th grade

West Shores High School

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