Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antonia Byars

Portland

Summary

Dedicated leader with a strong background in case management and mentorship. Focused on delivering impactful support to community members through effective communication and advocacy, driving positive outcomes and personal growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Bridges to Change
Gresham
01.2023 - Current
  • Supervised daily operations of programs supporting community members in need.
  • Implemented policies to ensure compliance with organizational standards and regulations.
  • Assisted team members in resolving client issues and providing effective solutions.
  • Facilitated communication between staff, clients, and external partners for effective collaboration.
  • Led staff meetings to discuss challenges, share updates, and encourage teamwork initiatives.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.

Mentor

Bridges to Change
Portland
08.2020 - Current
  • Provided guidance to individuals navigating personal challenges and life transitions.
  • Assisted in developing personalized action plans for mentees' goals and aspirations.
  • Collaborated with community resources to connect mentees with support services.
  • Maintained confidential records of mentee progress and engagement activities.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
  • Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
  • Established meaningful connections between mentors and mentees through networking activities.
  • Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
  • Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
  • Collaborated with other mentors and professionals to share best practices and enhance the mentoring program's effectiveness.
  • Established and maintained strong, trust-based relationships with all mentees, fostering a supportive and positive environment.
  • Managed a diverse group of mentees, adapting mentoring approaches to accommodate different backgrounds and learning styles.
  • Provided crisis intervention and support during challenging times, guiding mentees towards appropriate resources.

On site case manager

Bridges to Change
Portland
06.2017 - Current
  • Monitored client progress and adjusted plans as necessary for improvement.
  • Educated clients about available resources and benefits for support assistance.
  • Advocated for client rights within the healthcare system and community agencies.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Assisted individuals with eligibility for available benefits.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Transitioned clients to different providers based on progress or needs.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Attended court hearings as a representative of the organization when needed.

Education

GED -

Gresham Union High
Gresham, OR
05-1978

Skills

  • Client advocacy
  • Conflict resolution
  • Community outreach
  • Active listening
  • Task delegation
  • Priority management

Certification

  • CRM
  • PWS
  • PSS

Timeline

Supervisor

Bridges to Change
01.2023 - Current

Mentor

Bridges to Change
08.2020 - Current

On site case manager

Bridges to Change
06.2017 - Current

GED -

Gresham Union High

Similar Profiles

CREATE PROFILE