Summary
Overview
Work History
Education
Skills
Timeline
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Antonia Dalrymple

Finance And Administration
Cherry Hill

Summary

Dedicated and detail-oriented administrative professional with proven experience in fast-paced office environments. Known for being a reliable team player with a strong work ethic and a positive attitude. Skilled in handling clerical responsibilities, providing staff support, and managing tasks independently with minimal supervision. Proficient in CRM software, data analysis, and administrative operations. Committed to improving workflows, streamlining processes, and enhancing overall office efficiency.

Overview

6
6
years of professional experience

Work History

Bank Teller

TD Bank
09.2024 - Current
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Universal Banker

PNC Bank
01.2024 - 09.2024
  • Collaborated with cross-functional teams to develop targeted marketing materials that resonated with prospective clients'' pain points.
  • Promptly responded to inquiries and requests from prospective clients.
  • Worked closely with the customer service department to resolve any complaints or issues promptly, maintaining a positive brand image in the eyes of both current and potential clients.
  • Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of client retention and satisfaction.
  • Developed and updated databases to handle client data.
  • Streamlined the administration process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
  • Streamlined office operations, leading to more organized environment by implementing digital filing systems.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled confidential and sensitive information with discretion and tact.

Sales Associate

Comcast
03.2023 - Current
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Food Service Manager

United States Marine Corps
10.2019 - 02.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized quality assurance by completing frequent line checks.

Education

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
05.2001 -

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
05.2001 -

High School Diploma -

East Brooklyn Community High School
09.2015 - 05.2019

Skills

  • Adaptability
  • Multi-Tasking Strength
  • File Organization
  • Problem-Solving Skills
  • Sales Expertise
  • Strong Verbal and Written Communication
  • Client Follow-Up
  • Spreadsheet Development
  • Decision-Making
  • Detail Oriented
  • Team Building
  • Task and Time Management
  • Microsoft Office
  • Confidential Document Handling
  • Schedule Management
  • Expense Reporting
  • Staff Management

Timeline

Bank Teller

TD Bank
09.2024 - Current

Universal Banker

PNC Bank
01.2024 - 09.2024

Sales Associate

Comcast
03.2023 - Current

Food Service Manager

United States Marine Corps
10.2019 - 02.2023

High School Diploma -

East Brooklyn Community High School
09.2015 - 05.2019

Bachelor of Science - Business Administration

Colorado Technical University
05.2001 -

Associate of Science - Business Administration

Colorado Technical University
05.2001 -

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Antonia DalrympleFinance And Administration