Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonia Dove-Ford

Gary,Indiana

Summary

Highly motivated medical worker with over 15t years in this field. Possess excellent communication skills and create high quality professionalism. Knowledgeable and dedicated customer service professional with extensive experience in the medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

CNA/HHA

Options For Seniors
04.2023 - Current

Care for residents still living in their homes and deliver high-quality support to meet needs.

  • Utilize therapeutic communication , empathy and active listening skills to encourage and develop positive relationships with clients
  • Provide care to clients throughout lifespan with consideration of aging process, human development stages and culture.
  • Care for residents still living in their homes and deliver high-quality support to meet their needs.
  • Perform domestic and household task

Homecare

Myself
09.2022 - Current
  • Educated my husband and his family on disease processes, medications and treatments.
  • Provided physical assessments, medication, and chronic disease management to my mother in law.
  • Worked with multidisciplinary team to carry out successful treatment plans for her diverse acute and chronic condition.
  • Provided emotional support and kind companionship to my mother in law to increase overall wellness.

Medical Assistant

Northwest Health
04.2020 - 09.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Education

Certificate - Medical Assisting

Medical Career Academy
Portage, IN
06.2019

Skills

  • Proactive and reliable
  • OSHA Compliance
  • Ability to prioritize clients needs
  • Excellent listening and communication skills
  • Willingness to learn
  • Time management skills
  • Client Needs Assessment

Timeline

CNA/HHA

Options For Seniors
04.2023 - Current

Homecare

Myself
09.2022 - Current

Medical Assistant

Northwest Health
04.2020 - 09.2022

Certificate - Medical Assisting

Medical Career Academy
Antonia Dove-Ford