Antonia Duarte
Miami,U.S.A.
Summary
Business professional with 20+ years of work experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Front Desk Administrative Assistant
JAROSZ ARCHITECT, P.A. / JAROSZ DEVELOPMENT CORPORATION
07.2023 - Current
- Provide administrative support to Jarosz Architect & Jarosz Development Corp Team
- Manage inventory of office supplies, coordinate maintenance and visits for technical equipment
- Coordinate travel arrangements for business owners and personal appointments when requested
- Complete workweek timesheets
- Distribute expenses by job sites
- Coordinate delivery and collect packages providing logistic support
- Organize documentation avoiding duplicates and create new books for new clients
- Resolve claims and reimbursements
- Resolved issues promptly by effectively communicating with colleagues from other departments.
- Streamlined office operations for increased productivity with effective administrative tasks management.
Entrepreneur
A.M.A. Crochet Handbags/ THE_OINKONOMIST / SCARV_ES1983
01.2017 - Current
- Community Manager in charge of companies' social media accounts
- Design unique orders for different market segments of all ages
- Advertise products with local partners
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
Project Coordinator/Assistant to Executive Director /Salesperson
THE COLLEGE INSTITUTE / MARTIN'S DELIGHTS
10.2020 - 04.2023
- Provided administrative support to both companies
- Recruited families, followed up with their application process and payments, and greeted walk-ins
- Led the onboarding process for new fellow admission and scheduled meetings with counselors and staff members
- Helped fellows contact colleges and universities for general inquiries regarding their student portal, summer programs, financial aid, and other requirements
- Transcribed from audio recordings to written meeting reports upon request
- Followed up with fellow's progress to their families
- Provided support to the accountant with accounts payable and accounts receivable using QuickBooks
- Used Monday.com as main project management software to follow up with fellows' progress
- Assisted fellows and families by applying for financial aid on CSS, IDOC or FAFSA
- Conducted standardized practice tests, reviewed and notified results to both fellows and parents
- Designed the first edition of The College Institute Manual containing the how to's and step-by-step for a specific topic
- Created a Spanish manual for local and non-English speaking teachers who weren't familiar with Common App platform
- Sold fleur de sel to current clients, prospects and sporadic customers
- Promoted fleur de sel on social media and offered product to local restaurants
- Sold over 300 pounds of shrimp during high season to current clients, prospects and new clients
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
Executive Assistant of the Chief Human Resources Officer
BAC CREDOMATIC
08.2010 - 09.2020
- Maintained and arranged diary and scheduled meetings and appointments for the CHRO
- Organized travel and transportation arrangements and provided clerical and administrative support to the executives
- Coordinated coaching sessions for an external senior consultant to 30 top management executives and assisted with diary and travel arrangements for top consultant
- Received calls, took messages, and handled correspondence with confidentiality
- Requested payment for local and external providers using SAP ERP
- Served as a liaison between event coordinators and the company to organize workshops in Costa Rica
Customer Service Agent & Sales Representative
ALMORI BPO Services
05.2007 - 08.2010
- Provided efficient customer service
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Streamlined communication processes for improved information exchange between customers and team members.
- Trained new customer service agents
- Issued healthcare benefits to members only or appointed P.A.s following HIPAA Compliance Guidelines
- Contacted leads and prospects during Outbound and Inbound Call Campaigns
Assistant Manager/Owner
SUPER DONAS DE NICARAGUA
01.2000 - 11.2007
- Collaborated in the making of fresh donuts daily
- Managed accounts receivable and payable
- Supervised inventory based in production on demand
- Assisted with payroll and supervised employees
- Organized routes to deliver to customers and distribute products on time
- Procured ingredients and helped reduce 10% of the costs
- Baked and sold two different lines of business for clients of ages of 5-12 and for Entrepreneur's Day in college
Education
Bachelor's Degree - Psychology
Universidad Central de Nicaragua (UCN)
12.2018
Bachelor's Degree - Business Administration
Universidad Americana (UAM)
09.2006
High School Diploma -
Lincoln International Academy
06.2001
Skills
- Technology Self-Management
- Problem-Solving
- Teamwork
- Positive attitude
- Time Management
- Organization
- Collaboration
- Detail-oriented
- Reception duties
- Document management
- Basic accounting
- Calendar management
- Travel arrangements
- Sensitive information handling
Hobbies and Interests
- Sports
- Traveling
- Reading
- Writing
- Volunteering
- Learning new languages
Certification
VITA / TCE Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Administrative Assistant
JAROSZ ARCHITECT, P.A. / JAROSZ DEVELOPMENT CORPORATION
07.2023 - Current
Project Coordinator/Assistant to Executive Director /Salesperson
THE COLLEGE INSTITUTE / MARTIN'S DELIGHTS
10.2020 - 04.2023
Entrepreneur
A.M.A. Crochet Handbags/ THE_OINKONOMIST / SCARV_ES1983
01.2017 - Current
Executive Assistant of the Chief Human Resources Officer
BAC CREDOMATIC
08.2010 - 09.2020
Customer Service Agent & Sales Representative
ALMORI BPO Services
05.2007 - 08.2010
Assistant Manager/Owner
SUPER DONAS DE NICARAGUA
01.2000 - 11.2007
Bachelor's Degree - Psychology
Universidad Central de Nicaragua (UCN)
Bachelor's Degree - Business Administration
Universidad Americana (UAM)
High School Diploma -
Lincoln International Academy
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