Antonia Ebert
Salt Lake City,UT
Summary
To secure a career in a growing organization with opportunities to fully utilize training and skills, while making a significant contribution to the success of the company. Experienced underwriter with over 7 years of experience in insurance industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Underwriter
Pareto Health
Salt Lake City, United States
08.2021 - Current
- Collaborated with team members to achieve target results.
- Resolved problems, improved operations and provided exceptional service.
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
Underwriting Manager
Sentinel Security Life Insurance
07.2017 - 08.2021
- My main responsibilities are overseeing and leading the work of a team of 7
- I am also responsible for plain inn, maintaining work systems, procedures and policies that enable and encourage the optimum performance of my team and other resources within the underwriting department
- I also shift back and forth between the traditional underwriting duties to risk assessments and also reviewing medical records.
Underwriter
Security National Life Insurance
09.2013 - 02.2017
- Assesses risks for purpose of providing assessment services through evaluation of individual medical history or physical condition, occupational hazards, financial background, insurable interest and other information pertinent to the decision
- Participates in ongoing education and development of underwriters and department resources
- Effectively communicates with carrier underwriters and management, with appropriate case documentation to ensure exceptional customer service
- Proactively presents ideas and participates in projects that contribute to the improvement of the department and its ability to deliver the best underwriting guidelines, insurance products, brokerage market, and re- insurance market
- Maintains knowledge of insurance industry and supported team members abreast of changes necessary to ensure delivery of the most comprehensive solutions and services to our customers
New Business Supervisor / Underwriter
Standard Life and Casualty
08.2009 - 09.2013
Medical Claims Biller
University of Utah Health Plans
06.2003 - 07.2009
- Oversaw daily office operations for staff of 3 employees
- Trained new employees on multiple medical billing and new business procedures, programs and data entry software
- Reviewed and analyzed suspicious and potentially fraudulent insurance applications and claims
- Answered incoming phone call and provided excellent customer service care
- Managed office supplies, vendors, organization and upkeep
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into database
- Reviewed medical records for completeness and filed records in alphabetical and numerical order
- Assisted with receptionist duties, file organization and research and development
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
- Precisely completed appropriate claims paperwork, documentation and system entry
- Correctly coded and billed medical claims for various hospital and nursing facilities, meticulously updates knowledge of coding requirements through continuing education and certification renewal
- Adeptly manages a multi line phone system and pleasantly greeted all patients
- Diligently filed and followed up on third party claims
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records
- Actively maintained current working knowledge f CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing
- Precisely evaluated and verified benefits and eligibility
- Organizational
- Phone system
- Policies
- Coding
- Protocols
- Quality Assurance
- Receptionist
- Research
- Phone
Education
LOMA -
ALMIHighland High School
Certified in Medical Terminology and all - undefined
High School Diploma - undefined
Allied Business School
Certified Life and Health Insurance - undefined
Bachelor of Science - Business Administration And Management
Salt Lake Community College
Salt Lake City, UT08.2020
Skills
- Underwriting all aspects of Life and Health Insurance
- Knowledge of HIPPA compliance
- Classification of ICD10
- Understanding of anesthesia coding
- Quality Assurance
- Benefits and Customer service
- Data entry and Database
- Medical Terminology
- Team building
Timeline
Underwriter
Pareto Health
08.2021 - Current
Underwriting Manager
Sentinel Security Life Insurance
07.2017 - 08.2021
Underwriter
Security National Life Insurance
09.2013 - 02.2017
New Business Supervisor / Underwriter
Standard Life and Casualty
08.2009 - 09.2013
Medical Claims Biller
University of Utah Health Plans
06.2003 - 07.2009
LOMA -
ALMIHighland High School
Certified in Medical Terminology and all - undefined
High School Diploma - undefined
Allied Business School
Certified Life and Health Insurance - undefined
Bachelor of Science - Business Administration And Management
Salt Lake Community College
Similar Profiles
Harrison BarnesHarrison Barnes
Software Implementation Engineer at Pareto IntelligenceSoftware Implementation Engineer at Pareto Intelligence
Akhil IntiAkhil Inti
AI Reviewer at Pareto AIAI Reviewer at Pareto AI
Satej DhananiSatej Dhanani
Senior Software Operations Analyst at Pareto IntelligenceSenior Software Operations Analyst at Pareto Intelligence
Elena Michelle RoviraElena Michelle Rovira
Adaptive Recreation Supervisor/ Instructor at Salt Lake County RecreationAdaptive Recreation Supervisor/ Instructor at Salt Lake County Recreation
Zachary EnghZachary Engh
Electrician at Gsl ElectricElectrician at Gsl Electric