Antonia EMMONS
Rio Rancho,NM
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Inventory Specialist
DrivenEx
Rio Rancho, NM
06.2023 - Current
- Performed regular cycle counts to identify any potential issues early on.
- Utilized barcode scanners to quickly update inventories in the system.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Entered information into inventory systems to update status reports.
- Utilized inventory management software for tracking and reporting purposes.
- Coordinated logistics for inventory movement between locations.
- Trained new employees on inventory management practices and procedures.
- Assisted with the execution of projects and made recommendations for process improvement to appropriate leaders.
- Identified and resolved inventory problems, including damaged or lost items.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Maintained accurate and up-to-date inventory records.
- Managed the warehouse staff on processes, inventory, and management expectations.
Front Desk Associate
Extended Stay America
Rio Rancho, NM
11.2021 - 06.2023
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Monitored lobby activity throughout shift to ensure the safety of guests and staff members.
- Utilized problem-solving skills to resolve customer complaints efficiently.
- Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
- Managed guest check-in and check-out procedures, reservations, and payments.
- Coordinated with housekeeping and maintenance teams to address guest needs with professionalism and attention to detail.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Cleaned and detailed rooms after guests had checked out.
Special Education Secretary
Rio Rancho High School
Rio Rancho, NM
08.2018 - 11.2021
- Schedule IEP meetings for all students in special education.
- Order supplies for our department within the rules and expectations set by the district office.
- Assist in other areas within the administration office.
- Successfully implemented a standard practice for scheduling student IEP meetings, while maintaining schedules of staff and students.
- Scheduled appointments with outside therapists or specialists as needed for special education students.
- Processed paperwork associated with assessments, evaluations, and reevaluations of special needs students in accordance with relevant laws and regulations.
- Organized meetings between teachers, administrators, students, parents, and outside professionals to discuss individual student needs.
- Provided administrative support to the special education department by preparing reports and managing data entry.
- Created and maintained student records, including IEPs and other confidential files.
- Maintained student transfer requests and withdrawal approval files.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Store Manager
Kirkland's
Rio Rancho, NM
07.2015 - 02.2017
- Focus on positive and negative feedback with employees regarding customer service, and sales.
- Maintain product placement and sales as it adheres to company standards.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Create and post weekly employee schedules based on availability and the needs of the business.
- Developed strategies to maximize sales and profitability.
- Recruited, trained, and supervised new employees.
- Verify daily paperwork is organized and collected to prevent discrepancies.
- Maintain employee files for current and terminated staff.
Customer Service Associate
Walgreens
Granite Bay, CA
01.2015 - 04.2015
- Cashier, provide change, refunds and credits back to customers.
- Maintain a clean front register area, along with other janitorial duties.
- Stock merchandise and place sales tags on appropriate items.
- Process photo orders.
Assistant Manager
CCS
Sacramento, CA
07.2010 - 03.2013
- Instruct sales staff on color order and merchandise placement for racks, shelving, and counter displays.
- Arrange merchandise to reflect changes in inventory and sales.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members effectively.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Verify monthly product reports to maintain consistent, positive inventory.
- Conduct store audits to identify merchandise shortages and paperwork errors.
Education
Bachelor of Arts - Fashion Merchandising And Management
Southern New Hampshire University
Manchester, NH03-2025
Skills
- Google Calendar
- Google Drive
- Excel
- Outlook
- Microsoft Word
- Mac
- PC
- Hiring staff
- Data Management
- Cycle counting
- Inventory Reconciliation
- Sales Planning
- Teamwork and Collaboration
- Attention to Detail
- Inventory organization
- Error Adjustments
- RFID systems
- Cycle Counts
- Digital and Physical Counts
- Sales Goals
- SAP
- Merchandising expertise
- Promotions
- Customer Service
- Loss Prevention
- Discrepancy Resolution
- Records Management
- Material Handling
- Shipping coordination
- Inventory Control
Accomplishments
- Member of The National Society of Leadership and Success.
References
References available upon request.
Timeline
Inventory Specialist
DrivenEx
06.2023 - Current
Front Desk Associate
Extended Stay America
11.2021 - 06.2023
Special Education Secretary
Rio Rancho High School
08.2018 - 11.2021
Store Manager
Kirkland's
07.2015 - 02.2017
Customer Service Associate
Walgreens
01.2015 - 04.2015
Assistant Manager
CCS
07.2010 - 03.2013
Bachelor of Arts - Fashion Merchandising And Management
Southern New Hampshire University