Dynamic Shift Leader with a proven track record in team leadership and training. Expertise in cash handling and inventory management, driving improvements in customer satisfaction through new procedures.
Work History
Shift Leader
21 Years 6 Months
McDonald's | 01.2005 - Current
Supervised daily operations to ensure efficient service and adherence to quality standards.
Trained and mentored team members, enhancing workforce skills and performance.
Managed inventory levels, optimizing stock availability and reducing waste.
Implemented new procedures that improved customer satisfaction scores significantly.