Summary
Work History
Education
Skills
Languages
Timeline
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Antonia Hillers

Ann Arbor,MI

Summary

Dynamic professional with a proven track record at YMCA Ann Arbor, enhancing team productivity through effective collaboration and process improvement. Skilled in motivating teams and delivering exceptional customer service, I excel in conflict resolution and organizational skills, fostering a culture of continuous improvement and achieving high customer satisfaction.

Work History

Leader in Training

YMCA Ann Arbor
Ann Arbor, MI
08.2024 - 08.2024
  • Enhanced team dynamics by conducting regular team-building activities and communication exercises.
  • Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
  • Collaborated with cross-functional teams to identify areas of opportunity for process improvement, driving organizational success.
  • Achieved higher levels of customer satisfaction by establishing clear service standards and expectations for employees.

Pet Sitter

Neighbors House
Alexandria, VA
06.2024 - 07.2024
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.

Education

Skyline Highschool
Ann Arbor, MI
06-2028

Skills

  • Self-awareness
  • Motivating teams
  • Influencing others
  • Feedback delivery
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Organizational skills
  • Customer relations
  • Conflict resolution

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Leader in Training

YMCA Ann Arbor
08.2024 - 08.2024

Pet Sitter

Neighbors House
06.2024 - 07.2024

Skyline Highschool

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Antonia Hillers