Antonia Okei
Bronx,NY
Summary
Dedicated and dependable professional with a strong work ethic and proven ability to take on new responsibilities. Experienced in collaborating with teams, communicating effectively, and maintaining high standards of organization, safety, and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Safety Security Officer
Westhab
Bronx,NY
11.2023 - 12.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular inspections of property to identify potential hazards or violations.
- Responded promptly to security incidents, demonstrating strong problem-solving skills.
- Collaborated with local law enforcement during emergency situations to enhance response efforts.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Desk Receptionist
SCR Associates
Brooklyn, NY
01.2024 - 06.2024
- Greeted and assisted visitors with professionalism and courtesy.
- Managed multi-line phone systems to route calls effectively.
- Maintained organized reception area for optimal functionality.
- Scheduled appointments and coordinated meeting logistics efficiently.
- Developed familiarity with office software to enhance workflow efficiency.
Restaurant Team Member
Shake Shack
Manhattan, NY
11.2021 - 01.2022
- Provided exceptional customer service, ensuring satisfaction and fostering a welcoming environment.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of dining and preparation areas to meet health standards.
- Collaborated with team members to streamline operations during peak hours, enhancing service speed.
- Engaged with customers to promote menu items and handle inquiries effectively, boosting sales opportunities.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Retail Sales Associate
Target
Manhattan, NY
09.2020 - 11.2021
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Maintained store presentation standards through effective merchandising and inventory management.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals and improve customer service delivery.
- Monitored stock levels, assisting in restocking efforts to maintain optimal inventory flow.
Education
High School Diploma -
Bronxdale High School
The Bronx, NY06.2021
Skills
- Superior customer service
- Conflict resolution techniques
- Crime prevention
- Crisis management
- Teamwork
- Time management
- Reliability and punctuality
- POS system operations
- Upselling strategies
Certification
CPR
Certificate of fitness for Fire Guard F-02
Certificate of Fitness for Coordinator of Fire and Alarm systems F-80
Security Guard License
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Security Desk Receptionist
SCR Associates
01.2024 - 06.2024
Safety Security Officer
Westhab
11.2023 - 12.2025
Restaurant Team Member
Shake Shack
11.2021 - 01.2022
Retail Sales Associate
Target
09.2020 - 11.2021
High School Diploma -
Bronxdale High School