Antonia Saenz
Phoenix,AZ
Summary
Dynamic accounting professional with extensive eSkilled in accounts receivable management and customer relations with a strong background at Swift Transportation. Proven ability in financial analysis and conflict resolution, employing SAP and Six Sigma methodologies to boost operational efficiency and secure timely collections. Committed to team development and driving organizational success.
Overview
26
26
years of professional experience
Work History
Accounting & Finance Professionals Inc. /City of Phoenix Public Works -Water Services Dept.
City of Phoenix Management Services/Water Services Department
Phoenix, USA
01.2013 - Current
- Perform assigned accounting paraprofessional functions, administrative support including researching, preparing and processing all Payment Control Documents.
- Complete detailed analysis to ensure proper control of all payments to vendors and third party claims against the City.
- Allocate and maintain guidelines to support audit and compliance documentation as required disclosure needed for yearly audits.
- Responsible for maintaining accuracy and compliance of all customer and vendor contracts for review of discrepancies and analyzes data for submission.
- Perform auditor functions for reconciliation of Purchase Orders, reports, logs, cash receipts and financial records.
- NON-Inventory orders entered to comply with required product control.
- Manages processing invoices for city field staff for completed projects, analyses all invoices for correct material, tax and labor to identify proper categorization.
- Demonstrate superior customer service, integrity and commitment to innovation, efficiency and fiscally responsible activity.
- Responsible for reviewing management services locations for compliance and verification in processing diverse finance related duties.
- Escalation to management on all discrepancies, over charge claims and accounting transactions.
- Acts as position department training provided to new/seasoned employees.
National Accounts Customer Service IV/ECT Manager
Swift Transportation
01.2000 - 07.2012
- Responsibilities include managing Customer Service levels of Principal National Accounts to assure adherence to fulfill contractual conformity.
- Determine balance and capacity of all operations procedures, processes which include establishing, maintaining and acceptance of new business to strengthen customer relations and resolve account issues.
- Administer Intra-companywide communications with all departments including planning and driver management to provide and maintain a 100% on time service level.
- Effectively manage and evaluate procedures for continuous improvement opportunities.
- Identify and correct deficiencies, Instill quality processes & continuous improvement goals for department.
Senior Accounts Receivable Supervisor/ Contract Specialist/Payroll Auditor Supervisor
Swift Transportation
01.2000 - 07.2012
- Responsibilities included hiring and managing staff in the Accounts Receivable Department.
- Partner with Sales to strengthen customer relations and resolve account issues to ensure timely collections on all past due accounts.
- Reviewed and analyzed arrears of receivables to ensure outstanding balances were remunerated judiciously, ensured appropriate sales credits were processed.
- Cash applications, researching customer’s accounts for disputed balances, reconciliation’s, and month-end audits.
- Primary functions included ensuring adherence to audit policies and procedures, Adjustments completed for driver weekly pay, employee bi-weekly payroll.
- Escalation of additional pay issues direct to all Terminal Managers and/or VP’s within the Swift Organization.
- Responsible for coaching, development and performance reviews of all audit team members.
- Payroll forecasting presented to Management on a weekly basis.
Education
Bachelor of Science - Accounting And Finance
University of Phoenix
Phoenix, AZ05.1999
Associate of Science - Business Administration And Management
Phoenix College
Phoenix, AZ06-1995
Skills
- SAP
- SRM/Procurement
- WAM
- VIM
- Contract Requirements
- Conflict resolution
- Problem solving
- Troubleshooting
- Analytical skills
- People management skills
- Organizational skills
- Leadership
- Interpersonal skills
- Six Sigma
- Five S Lean methodology
- Desktop publishing programs
- MS Office
- MOUS Certified
- Computerized accounting systems
- Invoicing
- Technical paperwork
- Project specifications
- ISO audit certified
- Prime
- Tandem
- Prism
- SOA
- Access
- Paradox
- Pricing/rating application
- AS400
- Accounts receivable reporting
- Customer placement reports
- Forecasting applications
- Charts
- Graphs
- Pivot tables
- Geographical Territorial Areas
- Maptuit
- Fleet navigation systems
- EDI Integration
- Sequel styling
- Legal theory
- Legal terminology
- Legal/financial document preparation
- Customer service skills
- Phone manner
- Motivational skills
- Invoice processing
- Customer relationship management
- Data analysis
- Payroll administration
- Audit and compliance
- Financial analysis
- Accounting software
Languages
Spanish
Professional
Timeline
Accounting & Finance Professionals Inc. /City of Phoenix Public Works -Water Services Dept.
City of Phoenix Management Services/Water Services Department
01.2013 - Current
National Accounts Customer Service IV/ECT Manager
Swift Transportation
01.2000 - 07.2012
Senior Accounts Receivable Supervisor/ Contract Specialist/Payroll Auditor Supervisor
Swift Transportation
01.2000 - 07.2012
Bachelor of Science - Accounting And Finance
University of Phoenix
Associate of Science - Business Administration And Management
Phoenix College