Antonia A. Rodriguez

This job is described as the ability to provide customer support to meet their needs within the premises. During this time, perform some of the following functions;

• Answer customer inquiries regarding store policies and procedures.
• Greet customers and answered any questions they had about the store's products and services.
• Provide excellent customer service while promoting loyalty programs to increase sales potential.
• Assist customers over the phone regarding store operations, product information and order placement.
• Conduct price checks for special orders or discounts as requested by customers.
• Perform other duties as assigned by management.
• Balance daily transactions on a computerized point-of-sale system.
• Ensure compliance with all safety regulations within the store environment.
• Process returns and exchanges of merchandise in accordance with store policies.
• Deliver high level of customer service to patrons using active listening and engagement skills.
• Answer customer questions and provided store information.
• Help with purchases and signed customers up for rewards program.
• Help customers find specific products, answered questions, and offered product advice.
• Process customer payments quickly and returned exact change and receipts.
• Welcome customers, offering assistance to help find store items.
• Maintain work area and kept cash drawer organized.

• Prepared and reviewed contracts and other legal documents following applicable regulations.
• Analyzed and applied legal principles and performed legal research to support litigation strategy.
• Represented clients in court proceedings, hearings and arbitrations.
• Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
• Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
• Used knowledge of legal precedents to analyze probable outcome of cases.
• Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
• Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
• Delivered exceptional client service through attentive listening, empathetic understanding, and creative problem-solving to address individual needs.
• Championed a positive work environment within the firm, fostering collaboration among colleagues and promoting a strong culture of teamwork and mutual support.
• Assisted clients with navigating complex immigration processes, guiding them through each step and ensuring all required documentation was accurately completed.
• Drafted precise contracts that clearly outlined obligations between parties while anticipating potential areas of conflict or dispute.
• Increased firm revenue by effectively marketing legal services to prospective clients and expanding the scope of practice areas in response to client demand.
• Developed strategies for court proceedings and negotiations.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Boosted salon revenue by consistently upselling products and services during appointments.
• Set monthly targets for individual employees in order to achieve financial goals while maintaining motivation among team members.
• Monitored employee performance through regular evaluations, providing constructive feedback to drive continuous improvement.
• Established strong relationships with suppliers to negotiate favorable pricing on products and equipment.
• Mentored junior staff members, fostering a supportive work culture that encouraged professional development.
• Developed marketing campaigns for special promotions, attracting new clients and increasing brand awareness.
• Conducted regular inventory audits, effectively managing stock levels and minimizing wastage.
• Addressed client concerns promptly and professionally, maintaining high levels of customer retention and loyalty.
• Maintained strict hygiene standards within the salon, ensuring a clean and safe environment for both clients and staff.
• Streamlined appointment scheduling process, reducing wait times and improving overall client experience.
• Managed cash flow, business transactions, banking, and accounting processes.