Antonica Reynolds
Lawrenceburg,TN
Summary
Experienced manager with strong leadership, strategic planning, and problem-solving skills. Successfully supports senior managers in meeting challenging targets by motivating staff and coordinating resources efficiently. Methodical and well-organized approach ensures optimal coverage to fulfill operational demands.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Financial Sales Representative
Builtwell Bank
02.2023 - Current
- Assisting customers with loan requests for automobiles, Mortgages, line of credits, credit cards, and personal loans
- Setting up checking and savings accounts
- As well as assisting customers with time deposits accounts, health savings accounts
- Also assisting customers with cash transactions and transfers
- Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management strategies.
- Maximized revenue potential by identifying cross-selling opportunities for additional products and services.
Assistant Manager
OneMain Financial
10.2016 - 02.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Increased sales by driving operational efficiencies and building excellent customer rapport
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Package Handler
FedEx
01.2015 - 11.2016
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Loaded package containers onto forklifts and transported into packaging areas
- Removed jams and unblocked conveyor system to maintain flow of goods
- Assembled, sealed and loaded packages into correct trucks
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Assistant Manager
Speedee Cash
04.2013 - 10.2013
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Department Manager
Wal Mart 0238
07.2008 - 02.2013
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
Education
Lawrence County High School -
Lawrence County High School
Lawrenceburg, TNGED - Social Work
University of North Alabama
Florence, AL05.2000
Skills
- Active listening
- Time Management
- Job readiness
- Problem solving
- Promptness
- Willingness to learn
- Customer Service
- Open mindedness
- Leadership
- Empathy
- Client Relationship Management
- Goal-Oriented
- Sales Development
- Onsite client calls
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Relationship Building
- Marketing Strategies
Certification
Insurance Producer License
Licensed Notary
NMLS:2468375
Timeline
Financial Sales Representative
Builtwell Bank
02.2023 - Current
Assistant Manager
OneMain Financial
10.2016 - 02.2023
Package Handler
FedEx
01.2015 - 11.2016
Assistant Manager
Speedee Cash
04.2013 - 10.2013
Department Manager
Wal Mart 0238
07.2008 - 02.2013
GED - Social Work
University of North Alabama
Lawrence County High School -
Lawrence County High School