Hardworking, dependable, and goal-oriented team player seeking a position in a challenging environment that will challenge me further, while allowing me to contribute to the continued growth and success of the business or organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fork Lift
Telamon
Whitestown, IN
10.2023 - Current
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Inspected loads prior to lifting to determine weight distribution and stability.
Ensured safety procedures were followed when operating forklifts.
Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Loaded pallets onto trailers for shipment.
Shipping Forklift Operator
GNC
Whitestown, IN
10.2022 - 10.2023
Loaded and unloaded pallets of goods onto trucks using a forklift.
Managed loading dock area efficiently, ensuring that no damage was caused during loading and unloading operations.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Communicated with supervisor and other warehouse staff to coordinate work.
Pallet Jack Operator
Johnson Brothers Liquor Company
Indianapolis, IN
04.2019 - 10.2022
Loaded and unloaded trucks with electric pallet jack.
Inspected product for damage or defects prior to loading and unloading.
Stacked products onto pallets using the electric pallet jack.
Maintained a safe work environment by following all safety procedures.
Operated an electric pallet jack in a fast-paced warehouse setting.
Organized and maintained inventory levels in designated areas of the warehouse.
Warehouse Associate Team Lead
Kohls Warehouse
Indianapolis, IN
03.2017 - 04.2019
Supervised and monitored the daily operations of a warehouse team.
Trained new employees on safety procedures and policies.
Coordinated with other departments to ensure timely delivery of products.
Provided guidance and support to warehouse staff members in their daily duties.
Assisted in resolving customer inquiries related to product availability and order status.
Created schedules for loading and unloading trucks as well as assigning tasks to personnel accordingly.
Performed regular inspections of warehouse facility to identify potential issues or areas needing improvement.
Customer Service Account Representative
AT&T
Indianapolis, IN
08.2014 - 03.2017
Resolved customer complaints in a timely manner.
Provided customers with product and service information.
Processed orders, returns, exchanges, and refunds efficiently.
Generated monthly reports to track customer satisfaction levels.
Developed strategies to improve customer service experience.
Ensured compliance with company policies and procedures related to customer service activities.
Followed up on customer inquiries not immediately resolved.
Collaborated with other departments to resolve customer issues.