Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
16
16
years of professional experience
Work History
Sales Manager
Royalty Auto Group
Los Angeles, CA
01.2019 - Current
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed and implemented sales strategies to increase market share.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Established relationships with key clients, while maintaining existing customer base.
Managed daily operations of sales department, including supervision of staff members.
Collaborated with marketing team to create promotional materials for target customers.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Housekeeping Cleaner
Hotel Carmel
Santa Monica, CA
01.2016 - 01.2018
Followed safety rules when handling cleaning chemicals according to OSHA regulations.
Replenished amenities in guest rooms according to established standards.
Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
Assisted with setting up meeting rooms for events or conferences according to instructions.
Event Staff Member
Contemporary Services Corporation.
Carson, CA
04.2010 - 05.2015
Provided assistance with set up and tear down of stages, chairs, tables as needed.
Managed registration table, collected tickets, and directed participants to their designated areas.
Provided customer service support to attendees and answered any questions they had about the event.
Greeted guests upon arrival and provided them with event information.
Performed routine maintenance checks on audio-visual equipment before, during, and after events.
Supervised volunteers to ensure tasks were completed on time and according to specifications.
Participated in post-event evaluations to discuss successes and areas for improvement.
Engaged with attendees, creating a welcoming and positive event experience.
Medical Assistant
La Vida Medical Group
Hawthorne, CA
02.2009 - 10.2011
Collected samples from patients for laboratory testing purposes.
Registered new patients into practice management software program accurately entering demographic information.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.