Antonin Daudet
Las Vegas,NV
Summary
Enthusiastic and reliable food service professional with extensive experience at prestigious venues including Serrano at Aria, Picasso at Bellagio, and other high end Las Vegas restaurants. Excelled in roles from Food Server to Restaurant Busser, demonstrating exceptional guest relations and safe food handling. Recognized for training staff and enhancing dining experiences, showcasing a professional attitude. Achieved notable customer satisfaction levels through dedicated service and creating memorable dining experiences for restaurant customers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Food Server
MGM Resorts
12.2010 - Current
- Chosen by chef Julian Serrano to work at Serrano at Aria, from its opening to the present, after working working with him at Picasso.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Food Runner
MGM Resorts
02.2007 - 12.2010
- Worked at Ducasse at Mandalay Bay and Picasso at Bellagio
- Greeted customers and provided outstanding customer service
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
Restaurant Busser
Venetian Hotel & Casino
06.2004 - 08.2007
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset used tables within prescribed timeframes to expedite turnaround
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
Skills
- Cash handling
- Safe Food handling
- Dining area maintenance
- Allergy awareness
- Food preparation
- Guest relations
- Professional attitude
- High volume dining
- Service prioritization
- Staff training
- Ability to lift 30 pounds
- Reliability
- POS system operations
Certification
Food handler safety
TAM card
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Food Server
MGM Resorts
12.2010 - Current
Food Runner
MGM Resorts
02.2007 - 12.2010
Restaurant Busser
Venetian Hotel & Casino
06.2004 - 08.2007