Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonina Sconiers

Chicago,IL

Summary

Accomplished Account Manager with a track record of success in customer relations and logistics. Recognized for improving operational processes and maintaining high levels of customer satisfaction through collaboration and problem-solving. Proficient in multi-tasking, data management, and guiding team performance, ensuring smooth operations.

Overview

17
17
years of professional experience

Work History

Account Manager

Real Trucking
Broadview, IL
03.2023 - 04.2025
  • Cultivated strong customer relationships to enhance partnership opportunities.
  • Coordinated logistics team to ensure timely pickup and delivery of all freights.
  • Addressed customer complaints promptly to maintain satisfaction.
  • Managed multiple accounts while scheduling appointments with shippers and receivers.
  • Ensured accurate entry of dedicated lanes into the system with prompt truck assignments.

Assistant Manager

Real Trucking
Broadview, IL
10.2021 - 03.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • I entered, reviewed all dedicated lanes, and made sure all information is correct and up to date.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Data Entry Clerk

Real Trucking INC
Broadview , IL
09.2020 - 10.2021
  • Proofread and edited documents to eliminate errors and enhance clarity.
  • Updated records with new or revised information to ensure accuracy.
  • Collected and organized data for entry, prioritizing tasks to boost efficiency.
  • Followed up on pending tasks to guarantee timely completion.
  • Maintained confidentiality of sensitive information during data entry and management.

Merchandising Specialist

Macys
Houston, TX
05.2017 - 05.2019
  • Explained product features and benefits to company staff members and customers.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Planned product displays to increase sales.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
  • Implemented strong product marketing strategies by collaborating with sales teams.
  • Provided excellent customer service by responding quickly to inquiries or complaints.

Merchandising Associate

Macys
Houston, TX
09.2016 - 05.2017
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Performed regular price checks on merchandise to ensure competitive pricing structure in the market.
  • Printed labels and tags for for-sale merchandise.
  • Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
  • Ensured that all merchandise was correctly priced and tagged according to established standards.
  • Monitored stock to maintain sufficient quantity of featured product.

Assistant Manager

Paradise Found Inc
Panama City Beach, FL
02.2010 - 10.2015
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed customer service inquiries and complaints in a timely manner.

Waitress

Mikato
Panama City Beach, FL
07.2008 - 10.2009
  • Communicated daily specials to customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Developed positive relationships with regular customers through friendly conversation.

Education

Bachelor of Arts - International Relations

Chernivtsi National University
Ukraine

Skills

Multi-tasking

Work ethic

Collaboration

Quick learner

Interpersonal skills

Self-motivated

Timeline

Account Manager

Real Trucking
03.2023 - 04.2025

Assistant Manager

Real Trucking
10.2021 - 03.2023

Data Entry Clerk

Real Trucking INC
09.2020 - 10.2021

Merchandising Specialist

Macys
05.2017 - 05.2019

Merchandising Associate

Macys
09.2016 - 05.2017

Assistant Manager

Paradise Found Inc
02.2010 - 10.2015

Waitress

Mikato
07.2008 - 10.2009

Bachelor of Arts - International Relations

Chernivtsi National University

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