Antonio Adames
Philadelphia,PA
Summary
Hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Lincoln Financial Field
05.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Sales Associate
Marshalls
02.2020 - 05.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Treat Team Member
Ritas
04.2018 - 10.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the treat station.
- Maintained a clean and organized work environment for optimal productivity and customer experience.
- Prepared high-quality treats with attention to detail, ensuring consistent taste and presentation.
- Collaborated with team members to maintain smooth operations during peak hours, resulting in shorter wait times for customers.
- Handled cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Assisted in inventory management tasks, including tracking stock levels and placing orders for necessary supplies.
- Trained new team members on proper treat preparation techniques, company policies, and safety protocols.
- Provided excellent customer service by addressing concerns and resolving issues promptly, ensuring repeat business from satisfied patrons.
- Ensured adherence to food safety regulations by maintaining proper storage temperatures and regularly cleaning equipment.
- Managed time effectively to complete multiple tasks simultaneously while maintaining a high level of quality control.
- Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
Package Handler
UPS
01.2016 - 08.2018
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Education
GED -
Cheltenham High School
Wyncote, PA06.2015
Skills
- Staff Management
- Operations Management
- Data Analytics
- Process Improvement
- Customer Needs Assessment
- Promotional Support
- Inventory Control
- Payment Processing
- Flexible Schedule
- Cash Handling
- Problem-Solving Skills
- Verbal/Written Communication
- Heavy Lifting
- Loading and Unloading
- Truck Loading and Unloading
- Warehouse Safety
- Quality Control
- Adaptable to Change
- Organizational Skills
- Teamwork Abilities
- Physical Stamina
- Label Reading
Timeline
Supervisor
Lincoln Financial Field
05.2022 - Current
Sales Associate
Marshalls
02.2020 - 05.2021
Treat Team Member
Ritas
04.2018 - 10.2019
Package Handler
UPS
01.2016 - 08.2018
GED -
Cheltenham High School