Antonio ADOLPHE

We are committed to exceptional customer service and maintaining high-quality standards. As a Plasma Donor Screener or Histology, you will support plasma center operations through donor screening and phlebotomy tasks, ensuring donor safety and satisfaction.

Key Responsibilities:

• Customer Service: Answer phones and greet donors with a friendly and professional demeanor.
  Focus on donor satisfaction and ensure the safety and well-being of donors and staff.
  
• Donor Screening: Screen new and repeat donors by taking and recording vital signs and finger stick results.
  Utilize our Donor Information System to maintain accurate and up-to-date donor records. Prepare donor charts and coordinate donor compensation.
  
• Operational Support: Identify opportunities for continuous improvement in center operations. Initiate and implement process changes using company-approved procedures.
  

• Deliver, set up, and service medical equipment and supplies to patients’ residences or skilled facilities
• Educate patient or caregiver on equipment operation, cleaning, and maintenance of equipment
• Loading and unloading equipment onto trucks
• Maintained medical equipment and supplies
• Performed routine patient care and duties
• Assisted with patient examinations and procedures
• Provided basic patient education and instructions.

• Handled company correspondence, phones, and emails responded to customers assisted in facilitating shipments and received
• Completed scheduling duties and organized phone calls and appointments
• Provided customer service and support, responded to customer inquiries, and questions, and resolved customer problems
• Led most cross-functional projects to ensure successful implementations.