Antonio Aguilar
Santa Cruz,California
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking, skilled in safely moving heavy loads manually or pallet jacks. Punctual, reliable and dedicated to teamwork. .
Overview
2
2
years of professional experience
Work History
Restaurant Busser
Lance
Retail Supervisor
Jonathan Rogers
04.2023 - 09.2023
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
Restaurant Waiter
Lance
05.2021 - 10.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
High School Diploma -
Harbor High School
Santa Cruz, CA05.2023
Skills
- Stock Replenishment
- Compliance Requirements
- Customer Service Management
- Maintaining Clean Work Areas
- Cash Register Operations
- Packing and Scanning
- Monthly Inventory
- Detailed Instruction
- Paperwork Verification
- Labor Scheduling
- Heavy Lifting
- Collaborative Team Work
- Leadership
- Supervision
Languages
Spanish
Native or Bilingual
Timeline
Retail Supervisor
Jonathan Rogers
04.2023 - 09.2023
Restaurant Waiter
Lance
05.2021 - 10.2021
Restaurant Busser
Lance
High School Diploma -
Harbor High School
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