Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Alcini

Warren,MI

Summary

Proven track record in waste management and customer service, demonstrated at Priority Waste and GFL. Excelled in enhancing route efficiency and community cleanliness, showcasing flexibility and heavy lifting capabilities. Achieved significant improvements in customer satisfaction and operational safety, embodying teamwork and hand-eye coordination.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.

Customer service professional with proven ability to enhance customer satisfaction and foster welcoming environment. Known for reliability, adaptability, and teamwork. Strong communication skills and ability to handle diverse customer needs.

Overview

6
6
years of professional experience

Work History

Garbage Loader

Priority Waste
06.2024 - Current

.

  • Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
  • Maintained truck cleanliness and functionality through regular inspections and maintenance tasks.
  • Enhanced community cleanliness by efficiently collecting and disposing of waste materials.
  • Enhanced route efficiency by assisting the driver with navigating residential and commercial areas.
  • Assisted in completing daily routes on time through effective teamwork and cooperation among crew members.

Garbage Loader/ Bulk Truck Driver F550

GFL
01.2022 - 06.2024
  • Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
  • Enhanced route efficiency by assisting the driver with navigating residential and commercial areas.
  • Assisted in completing daily routes on time through effective teamwork and cooperation among crew members.
  • Collected refuse and recyclable materials from residential and commercial buildings.
  • Maintained a safe work environment through proper use of personal protective equipment and adherence to safety protocols.
  • Upheld company standards for quality service delivery by consistently meeting performance benchmarks set forth in job expectations.

Sales Lead Manager/Inventory Stocker

Footlocker.com Inc.
01.2019 - 11.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Fielded customer complaints and notified managers.
  • Enhanced customer satisfaction by providing warm welcomes and efficiently directing them to their desired locations.

Education

High School Diploma -

Roseville Highschool
Roseville, MI
05-2018

Skills

  • Flexibility
  • Heavy lifting
  • Hand-eye coordination
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented

Timeline

Garbage Loader

Priority Waste
06.2024 - Current

Garbage Loader/ Bulk Truck Driver F550

GFL
01.2022 - 06.2024

Sales Lead Manager/Inventory Stocker

Footlocker.com Inc.
01.2019 - 11.2021

High School Diploma -

Roseville Highschool
Antonio Alcini