Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Alvidrez

El Paso

Summary

Dynamic and results-driven Store Associate with a proven track record at Petsmart, excelling in customer service and order fulfillment. Skilled in cash handling and technical troubleshooting, I effectively resolved issues while training new team members. Committed to enhancing customer experiences through personalized product recommendations and loyalty program management.

Overview

5
5
years of professional experience

Work History

Store Associate

Petsmart
11.2024 - Current

• Operated the register and assisted customers with transactions.
• Signed customers up for rewards programs using contact details.
• Compiled online orders and resolved delivery-related issues.
• Troubleshot brand application issues on customers' personal devices.
• Undergoing training to become a certified dog bather.

Store Associate/Closing Shift Manager

Shamrock Food Warehouse
11.2023 - 10.2024


• Fulfilled customer orders placed online with accuracy and efficiency.
• Managed register operations and handled financial transactions.
• Served as closing manager, ensuring proper closing procedures and securing the premises.
• Updated customer profiles and coordinated delivery address changes for drivers.
• Assisted customers in signing up via email registration.

Associate/Assistant Manager

GNC (General Nutrition Center)
07.2020 - 11.2023

• Provided personalized recommendations based on customer goals and product knowledge.
• Managed cash register and end-of-day closing deposits.
• Trained new hires, fostering a knowledgeable and efficient team.
• Assisted customers with loyalty program registrations using phone numbers and email addresses.
• Resolved technical issues with the brand’s application on personal devices.

Education

High School Diploma -

Pebble Hills Hgihschool
El Paso, TX
05-2020

Skills

    Customer Service Excellence
    Order Fulfillment and Management
    Register Operations and Cash Handling
    Profile and Account Management
    Product Knowledge and Sales Recommendations
    Technical Troubleshooting
    Team Training and Leadership

Timeline

Store Associate

Petsmart
11.2024 - Current

Store Associate/Closing Shift Manager

Shamrock Food Warehouse
11.2023 - 10.2024

Associate/Assistant Manager

GNC (General Nutrition Center)
07.2020 - 11.2023

High School Diploma -

Pebble Hills Hgihschool