Antonio Avila
Lehigh Acres,FL
Summary
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.
Knowledgeable [Desired Position] with strong background in managing parts inventory and optimizing supply chain operations. Successfully implemented inventory control measures, ensuring availability and reducing downtime. Demonstrated efficiency in vendor negotiations and team leadership.
Overview
11
11
years of professional experience
Work History
Parts Manager
Caliber Collision
02.2024 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
Parts Coordinator
Gerber Collision & Glass
08.2022 - Current
- Receive and accept parts from vendors, look them up in computer program to see what technician it goes to, deliver the part to technician
- Have knowledge of parts and their names
- Continuously clean the back room and have everything organized
- Multi-tasking and posting invoices into the system
Tire Technician
Sam's Club
08.2021 - Current
- Provide excellent customer service, follow all regulations and rules when working on customers cars, use ppe when working with tires
- Change tires, do rotations, change batteries, clean headlights, and fix flats
Member Frontline
Sam's Club
05.2018 - Current
- Provide excellent customer service, handle credit card payments, handle new membership sign ups
- Handle liquor and tobacco sales
Front Desk Receptionist
Gerber Collision & Glass
05.2022 - 08.2022
- Answer phone calls, schedule customers on computer to come in and get estimates or to drop off vehicles
- Email insurance companies
- Provide excellent customer service to walk ins
Head Cashier
Lowes
10.2020 - 01.2021
- Provide customer service, make sure the front end was running smooth and efficiently, provide overrides, deal with unhappy customers, do returns, count the deposits at night and disperse the money to the tills every morning
Team Lead
Taco Bell
03.2014 - 11.2019
- Clean and stock my area in my free time, make sure customers orders were handed out at a speedy time
- Make sure everything was up to date and check on various expiration dates
Customer Service Supervisor
Dicks Sporting Goods
08.2015 - 02.2019
- Greet Customers as they walked in the store, open/closed registers, cleaned up my area, make sure customers were checked out at a timely fashion, censor/un censor clothes, fold and hang up clothes
Cashier
Bealls Outlet
11.2015 - 02.2016
- I would greet customers as they walked in the store, I would check them out at a timely fashion, Had to multi-task between working the register to cleaning out fitting rooms and putting away go-backs
Education
Associate of Arts - Business
Florida SouthWestern State College
Fort Myers, FL02-2020
High School Diploma -
Riverdale Highschool
Fort Myers, FL08-2015
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Vendor relations
- Inventory auditing
- Returns processing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Parts Manager
Caliber Collision
02.2024 - Current
Parts Coordinator
Gerber Collision & Glass
08.2022 - Current
Front Desk Receptionist
Gerber Collision & Glass
05.2022 - 08.2022
Tire Technician
Sam's Club
08.2021 - Current
Head Cashier
Lowes
10.2020 - 01.2021
Member Frontline
Sam's Club
05.2018 - Current
Cashier
Bealls Outlet
11.2015 - 02.2016
Customer Service Supervisor
Dicks Sporting Goods
08.2015 - 02.2019
Team Lead
Taco Bell
03.2014 - 11.2019
Associate of Arts - Business
Florida SouthWestern State College
High School Diploma -
Riverdale Highschool