Antonio Blancas
Chicago,IL
Summary
Resourceful IT Technical Support Intern known for highly productive and efficient task completion. Skills in troubleshooting, network management, and software installation ensure effective resolution of technical issues. Adapt at communication, teamwork, and problem-solving, excelling in fast-paced environments where these soft skills are crucial to success.
Overview
1
1
year of professional experience
Work History
IT Technical Support Intern
David Bocanegra
Chicago, IL
08.2023 - 06.2024
- Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
- Installed applications on users' computers according to company standards.
- Performed daily system checks to ensure optimal performance of all computer systems.
- Created user accounts in active directory as needed by team members or clients.
- Tested application compatibility with various operating systems prior to installation on client machines.
- Upgraded existing hardware components as per company needs.
- Managed inventory of IT equipment and supplies; reordered when necessary.
- Provided remote support for users located offsite via telephone or online chat services.
Education
Some College (No Degree) - College of Business
University of Illinois At Chicago
Chicago, ILSkills
- Software Installation
- Remote Support
- Software Updates
- Performance Testing
- Customer Service
- Application installations
- Issue Troubleshooting
- Microsoft Outlook
Affiliations
- After a productive day of finishing tasks, I keep going with another, tastes like playing are no longer in my agenda. However it doesn't mean I do not like entertainment, I do like to listen to music while making a list of subjects to do. Consistency and improvement are my intended goal everyday!
Languages
English
Professional
Spanish
Professional
Timeline
IT Technical Support Intern
David Bocanegra
08.2023 - 06.2024
Some College (No Degree) - College of Business
University of Illinois At Chicago