Professional sales leader with strong record of driving revenue growth and expanding market presence. Skilled in strategic planning, team leadership, and customer relationship management. Known for adaptability in dynamic environments and delivering consistent results. Proficient in leveraging data-driven insights and collaborative approaches to exceed targets.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Sales Director
Altruix Specialty Pharmacy
02.2023 - Current
Exceeded individual sales target by 10% for over 15+ months through effective client relationship management and targeted sales strategies
Specialize focus in Behavioral Health & Neurology, Substance Use Disorder, LTC, IDD/DDA residential, Hospitals, and Centers of Excellence
100+ new accounts developed accounting for over $ 7,500,000 in new revenue
Consistent monthly growth developing new business, 6.3% growth YTD, a new company record for Washington, D.C
Introduced a new patient assistance program that increased productivity and accessibility for over 500 patients and counting while enhancing band recognition
Enhanced sales forecasting with data-driven insights for aligning resources with market demands.
Negotiated favorable terms with clients for securing repeat business and fostering loyalty.
Organized successful product launches, promotional events, and trade shows that generated significant brand exposure within the region.
Residential Sales Agent
Coldwell Banker Residential Brokerage
10.2012 - Current
Cultivates new business opportunities for sales through cold calling and networking
Gathers and coordinates materials necessary for transactions such as listing agreements, commission agreements, leases, and sales agreements
Compare a property data with comparable properties that have recently sold to determine its competitive market value
Outbound calling to potential and established clients daily to set face-to-face appointments, ensuring outstanding customer service though regular follow-ups
Conduct monthly First Time Home Buyer Presentations and Financial Workshops to generate leads
Director of Business Development and Admissions
Deanwood Rehabilitation & Wellness Center
11.2021 - 02.2023
Planned and implemented marketing programs to maintain and increase census, resulting in a 12% rise in community engagement
Developed and maintained written policies and procedures that govern the release of information concerning the residents, employees, and/or the Facility in accordance with current Privacy Rules and Regulations
Assisted department directors in the development and use of marketing and public relations policies and procedures and established a rapport in and between departments so that each staff member can realize the importance of his/her role in our marketing and public relations programs
Analyzed the facility’s marketing and public relations policies and procedures at least annually and make changes, as necessary
Developed and maintained referral relationships via hospitals, home health, skilled nursing and assisted living facilities, physician offices, geriatric case managers and other medical/social workers with the DC, Maryland, and Virginia areas
Senior Community Liaison
Five Star Home Health Care, Inc
01.2020 - 11.2021
Prepared and delivered sales presentation via zoom or in person selling Skilled Care and Personal Care Services
Developed and maintained referral relationships via hospitals, skilled nursing and assisted living facilities, physician offices, geriatric case managers and other medical/social workers with the Northern Virginia Area
Communicated and supported existing clients as needed in conjunction with internal terms
Screened patients for home health eligibility, reviews medical records as appropriate, along with insurance type to ensure we can provide all services that are requested from the referral source
Delivered sales presentations and maintained referral relationships, leading to a 20% increase in client acquisition
Educated patients and caregivers on Home-Health care services and medical resources while promoting quality services in accordance with Five Star policies and procedures, assuring the quality and growth of the agency
Healthcare Operations Manager
DaVita Kidney Care
10.2018 - 12.2019
Analyze data to determine opportunities to optimize facility labor process to for revenue/profit maximization including patient segmentation opportunities
Create and maintain a safe facility to ensure the site readiness and compliance to access and state regulations
Maintain all teammates personal file, licensing and all HIPPA and compliance regulations
Recruit, hire and manage over 21 clinicians from social worker, registered dietitian and patient care clinicians
Decreased facility missed treatment rate by 43% within the first six months
Regional Sales Manager
DaVita Kidney Care
04.2016 - 10.2018
Developed and manage relationships within DaVita Dialysis facilities, leading to a 25% improvement in medication adherence
Conducted formal and informal presentations to convey the importance of medication management and specialty pharmacy limited to End Stage Renal Disease which includes small and large audience size
Consulted with facilities to discuss clinical benefits and respond to any pharmacy barriers that they may be experiencing
Business Development/Recruiter
Cross Country Staffing
01.2014 - 03.2016
Identified trendsetter ideas by researching industry and related events, publications, and announcements
Located or proposed potential business deals by contacting potential partners, discovering, and exploring opportunities
Screened potential business deals B2B by analyzing market strategies, deal requirements, potential, and financials
Developed negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals
Improved sales policies and practice by the sales cycle, created accurate job descriptions and developed standards for customer relationship management
Commercial Account Executive
Costar Group Inc.
10.2011 - 10.2012
Discovered new customers and partner with existing ones by offering a variety of solutions to improve their business
Maintained a minimum of forty-five calls dials to maintain a green account and to exceed company metrics
Created relationships while effective questioning, actively listening, probing, and understanding the market
Provided a clear and concise customer service while offering additional Costar products B2B
Consistently closed sales and achieving monthly activity and revenue per CRM metrics
Assistant Manager- Asset Protection
Target Corporation
05.2010 - 09.2011
Monitored costs associated with office staffing and operating expenses while recommending budget adjustments to drive store profits
Documented and recorded all suspicious behavior that led to store shortage
Provided guidance to department managers in the development of budget estimates, resource allocations, workloads, and operational requirements
Represented Target in company safety fairs and legal matters, while staying informed with company new initiatives and community issues
Provided day-to-day coaching for team members support of various departments
Education
Bachelor of Science - Kinesiology Applied Exercise Science