LOIC SAO
Washington, D.C.,United States
Summary
Dynamic IT Project Manager with 8 years of expertise leading cross-functional teams in executing high-impact projects, valued at nearly $20M. Proficient in Agile methodologies, SDLC, and stakeholder engagement. Skilled in optimizing project delivery, implementing Agile methodologies, and utilizing Jira, Trello, and MS Project for efficient project management. Adept at utilizing SQL for data-driven insights, driving continuous process improvements, and fostering collaboration across diverse teams. Proven track record of shaping product strategy, automating systems, and improving operational efficiency. Committed to delivering timely, budget-conscious solutions while promoting a culture of continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Airline Tariff Publishing Company (ATPCO)
Virginia
10.2022 - Current
- Led cross-functional teams in the successful delivery of pricing, merchandising, and distribution technology projects, improving operational efficiency for over 500 airlines globally
- Optimized project delivery by implementing Agile methodologies, resulting in a 30% reduction in project cycle times and improved stakeholder satisfaction
- Developed data-driven insights with JQL for performance tracking and KPI dashboards, improving decision-making and driving continuous process improvements across multiple teams while providing executive-level reporting
Project Manager
JPMorgan Chase & Co
Jersey City
02.2019 - 01.2022
- Led multi-million-dollar digital transformation projects, shaping product strategy, defining features, and managing technical specifications, roadmaps, and user stories
- Spearheaded a $5M system integration project, automating loan processing systems, resulting in a 33% reduction in manual errors and a 20% increase in operational efficiency
- Managed full SDLC of complex software solutions, coordinating with product, engineering, and QA teams to ensure seamless integration and on-time project completion
Scrum Master
Vox Media
Washington, D.C.
12.2016 - 01.2019
- Facilitated Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, for a content management system overhaul project, improving team efficiency and communication
- Implemented Scrum practices and tools, such as Jira and Confluence, to streamline workflow and enhance project visibility, leading to a 25% increase in sprint velocity
- Coordinated cross-functional teams to resolve impediments and ensure timely delivery of features, contributing to a successful launch of a new video streaming platform
Jr. Business Analyst
Aristotle Circle
Silver Spring
10.2015 - 11.2016
- Conducted detailed requirement gathering and analysis for a client onboarding process, resulting in a 15% reduction in processing time through streamlined workflows
- Developed and maintained comprehensive documentation, including business requirement documents (BRDs) and process flow diagrams, to support project development and stakeholder communication
- Utilized SQL to extract and analyze data from databases, generating actionable insights and reports that informed strategic decisions and improved operational efficiency
Education
Master Degree - Data Science
University Of Maryland, Baltimore County
Baltimore12.2026
Bachelor's degree - Business Administration
University Of Maryland, Baltimore County
Baltimore05.2015
Skills
- Strong Leadership Skills
- Stakeholder Management
- Performance Tracking
- Customer Relationship Management
- Change Request Management
- Vendor Management
- Communication
- Agile
- SDLC
- Jira
- MS project
- ServiceNow
- Confluence
- Salesforce
- SQL
- Python
- Data Analytics
Certification
- PSM I - Professional Scrum Master I
- PSM II - Professional Scrum Master II
- SSM - Certified SAFe5 Scrum Master
- PMP - Project Management Professional
Timeline
Project Manager
Airline Tariff Publishing Company (ATPCO)
10.2022 - Current
Project Manager
JPMorgan Chase & Co
02.2019 - 01.2022
Scrum Master
Vox Media
12.2016 - 01.2019
Jr. Business Analyst
Aristotle Circle
10.2015 - 11.2016
Master Degree - Data Science
University Of Maryland, Baltimore County
Bachelor's degree - Business Administration
University Of Maryland, Baltimore County
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