Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Antonio Carnell

Antonio Carnell

Minneapolis,MN

Summary

Dynamic and dedicated professional with extensive experience in customer service and food preparation at Buffalo Wild Wings. Proven ability to enhance customer satisfaction through effective communication and time management. Skilled in cash handling and maintaining hygiene standards, consistently delivering high-quality service in fast-paced environments. Reliable team player committed to excellence.

Overview

7
7
years of professional experience

Work History

Concessions Worker

Premium Staffing Inc.
06.2023 - 08.2023
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
  • Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.

Cook

Buffalo Wild Wings
05.2022 - 06.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Janitor

Northland Staffing
05.2021 - 07.2021
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Cook

Hardee's Restaurant
02.2021 - 04.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.

Cashier

Speedway Gas Station
02.2021 - 03.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Pizza Maker

Casey's Gas Station
10.2016 - 12.2016
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.

Education

High School Diploma - N/A

Project For Pride in Living
Minneapolis, MN
06.2024

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Time management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Sales techniques
  • Inventory management
  • Cleanliness maintenance
  • Professionalism and courtesy
  • Teamwork orientation
  • Stress tolerance
  • Cash handling proficiency
  • Food preparation
  • Equipment operation
  • Safety monitoring
  • Reliability and punctuality
  • Point of sale operation
  • Salesmanship
  • Order coordination
  • Hygiene standards
  • Sanitizing
  • Basic math
  • Cleaning and sanitation
  • Food safety compliance
  • Payment processing
  • Restaurant operations
  • Fast and efficient service worker
  • Team member training
  • Reliable and punctual
  • Engaging personality
  • Listening and comprehension
  • Flexible schedule adaptability
  • Cooking

Timeline

Concessions Worker

Premium Staffing Inc.
06.2023 - 08.2023

Cook

Buffalo Wild Wings
05.2022 - 06.2022

Janitor

Northland Staffing
05.2021 - 07.2021

Cook

Hardee's Restaurant
02.2021 - 04.2021

Cashier

Speedway Gas Station
02.2021 - 03.2021

Pizza Maker

Casey's Gas Station
10.2016 - 12.2016

High School Diploma - N/A

Project For Pride in Living

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Antonio Carnell