Antonio Castellanos
Las Vegas,Nevada
Summary
I am a responsible Customer Service Representative bringing top notch skills in oral and written communication, active listening and analytical problem-solving skills. Always enhancing customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. I am also a dedicated Customer Service professional with knowledge of service delivery and proven multitasker. Committed to maintaining professional relationships and increasing profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Subway
01.2020
- Assistant Manager
Shift Lead
Dutch Bros Coffee
01.2021 - 01.2022
- Shift Lead
- Crew Member
Amazon LAS7
- Stow, picker, water spider, transport
Technician
Kelly Hawkins Physical Therapy
Technician
Customer Service Representative
Home Depot
- Customer Service Support
Warehouse Operator
Amazon VGT2
- IXD Customer Fulfillment Outbound FL Process Assistant
- Customer Obsession
- Learning Ambassador
- Fluid load
- PIT Certified
- Robotics
Education
College and Career Ready Diploma -
Eldorado High School
EMT- 3 years -
Veterans Tribute CTA
Skills
- Bilingual
- CPR CERTIFIED
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Decision-making capabilities
- Operations Management
- Team Leadership
Volunteer Experience
- Nellis Air Force
- Food drives
- Sunrise Hospital (12 Months)
- NDA Association
Certification
OSHA 10
Timeline
Shift Lead
Dutch Bros Coffee
01.2021 - 01.2022
Subway
01.2020
Amazon LAS7
Technician
Kelly Hawkins Physical Therapy
Customer Service Representative
Home Depot
Warehouse Operator
Amazon VGT2
College and Career Ready Diploma -
Eldorado High School
EMT- 3 years -
Veterans Tribute CTA