Antonio Cavazos
Oak Lawn,United States
Summary
Network Maintenance professional with over 27 years of extensive expertise in enhancing service reliability and optimizing network systems. Skilled in implementing preventive maintenance strategies and pioneering automated monitoring solutions, contributing to seamless operations and customer satisfaction. Demonstrates strong problem-solving abilities and technical troubleshooting skills, with a focus on continuous improvement and collaboration with cross-functional teams.
Overview
32
32
years of professional experience
Work History
Network Maintenance
Comcast
01.1997 - 11.2024
- Reduced downtime by optimizing systems
- Skilled in troubleshooting complex network issues
- Implemented solutions to improve network efficiency
- Contributed to seamless operations and customer satisfaction
- Led network maintenance operations, optimizing system performance through proactive monitoring and troubleshooting protocols, reducing network downtime
- Implemented preventive maintenance strategies for critical network infrastructure, ensuring continuous service delivery and enhanced reliability
- Managed complex network diagnostics and repairs, documenting solutions and developing standardized maintenance procedures
- Pioneered automated network monitoring solutions, streamlining maintenance processes and improving response times to potential issues
- Coordinated with cross-functional teams to resolve network challenges, sharing technical expertise and maintaining service level agreements
- Redesigned preventive maintenance strategies, resulting in substantial improvement in network stability and service continuity
- Established standardized procedures for network maintenance tasks, promoting consistency in service delivery across the organization.
- Enhanced system reliability by designing and executing comprehensive network maintenance plans.
- Reduced downtime through proactive network maintenance and prompt troubleshooting.
Tecnichian
Preferred Entertaiment
04.1993 - 01.1997
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
High School -
St. Mary's High School
Chicago, IL05.1983
Skills
- Customer Support
- Problem Solving
- Network Optimization
- Technical Troubleshooting
- Preventive Maintenance
- Network Diagnostics
- System Monitoring
- System Configuration
- Service Reliability
- Network Infrastructure
- Network maintenance and repair
Hobbies and Interests
- Handy at landscaping & gardening services
- Woodworking
- Laser engraving
Timeline
Network Maintenance
Comcast
01.1997 - 11.2024
Tecnichian
Preferred Entertaiment
04.1993 - 01.1997
High School -
St. Mary's High School