Diligent Food Service Manager with strong background in managing food service operations. Successfully led teams to improve customer satisfaction and streamline workflow. Demonstrated leadership and problem-solving skills in high-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Manager
Emanate Health
06.2011 - Current
Oversaw daily food service operations ensuring compliance with health and safety regulations.
Developed and implemented staff training programs to improve service quality and efficiency.
Collaborated with nutritionists to create balanced meal plans for patient dietary needs.
Managed inventory control systems, reducing waste through effective stock management practices.
Led cross-departmental initiatives to enhance customer satisfaction and operational efficiency.
Streamlined vendor relationships to optimize supply chain operations and reduce costs.
Reviewed and approved employee schedules and timesheets.
Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Food Service Worker
Bakersfield Post Acute
07.2011 - 06.2012
Prepared and served meals in compliance with food safety regulations.
Assisted in inventory management and ensured stock levels met operational needs.
Collaborated with team members to streamline service processes, improving customer satisfaction.
Maintained cleanliness of work areas, ensuring adherence to health standards.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Education
East Bakersfield High School
Bakersfield
Skills
Customer service
Food storage
Staff leadership
Staff supervision
Performance evaluations
Hiring procedures
Staff motivation
Catering coordination
Cost control
Equipment management
Health inspections
Regulatory compliance
Accomplishments
Supervised team of 30 staff members.
Achieved consistent high scores above 95% in health inspections through effectively helping with effective implementation of employee training on food handling and sanitation program.